Getting Started
We are excited to announce the availability of Committed Response Time (CRT) for IBM Z systems. This enhancement to our Proactive Support offering is designed to provide the fastest response time for critical issues, ensuring a Severity 1 response time commitment of 30 minutes, 24/7 . With...
Revolutionizing IT Support with AI and Automation Join Bala Rajaraman, IBM Fellow and TLS CTO, and Kelly Ryan, VP of Delivery, as they take you through IBM's Technology Lifecycle Services IT transformation journey. This journey has been focused on providing enhanced support to create a...
The future of data centers is here, and it’s integrated . As multivendor ecosystems proliferate, managing data centers is becoming more challenging and costly for IT teams. But what if there’s a smarter way to handle complexity while optimizing costs and mitigating downtime? IBM Technology...
We are excited to announce that Proactive Support for IBM Z is now available in the APAC and LATAM regions. This innovative support model is designed to help organizations optimize their IT infrastructure and quickly resolve incidents with priority response. What is Proactive Support...
Join us for this important webinar on 'Essential Strategies for IT Availability & Performance in the Era of Hybrid Cloud and AI' to learn about the critical role of security, networking, and agility in your AI projects. IBM experts will share keys to success on physical IT asset management...
Thu January 23, 2025 | 11:00 AM - 12:00 PM ET
Join us on January 23, 2025 at 11:00 AM EST for this important webinar on 'Essential Strategies for IT Availability & Performance in the Era of Hybrid Cloud and AI' to learn about the critical role of security, networking, and agility in your AI projects. IBM experts, Dylan Boday and Atul...
. IBM Systems lifecycle management recommendation is that Clients operate on most current IBM technologies. To assist in transition planning for IBM products, the following IBM websites provide Clients with details on current IBM Systems offerings: IBM Storage website ...
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Support is critical for the success of every business. People wrongly perceive it as fixing a particular problem or as insurance against failure, but it's about being a strategic partner for optimizing and running operations more effectively. When we envision the next generation of support, AI...
CTO Insights IBM TLS + AI - Envisioning the Next Generation of Support-20240717 1604-1.mp4
IBM Support Insights continues to focus on providing risk-based actionable insights for our clients’ infrastructure, enabling additional self-help capabilities and providing enhanced support analysis. We have recently introduced several powerful enhancements. ...
IBM Systems Lifecycle Website IBM ® Product Lifecycle is a cloud-based web platform that provides clients and ecosystem partners data-driven insights into IT systems by allowing users access to published product lifecycle information to improve...
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