AIOps

 View Only

 How to update incident notes from a runbook

Anthony Baden Harden Torres's profile image
Anthony Baden Harden Torres posted Tue March 31, 2026 04:55 PM

Hi all,

 I've recently run into: updating incident notes from an automated action. 

Has anyone tackled this before? Specifically:

Is it possible to update incident notes programmatically as part of an automated action?
Is there a dedicated API endpoint that supports this?
Any workarounds or integrations worth exploring?