Decision Optimization

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 Download button for CPLEX on SkillsBuild does not work

Yinsicheng Jiang's profile image
Yinsicheng Jiang posted 03/11/26 08:46 AM
Dear IBM Community Support Team,
I am a PhD student and trying to download the CPLEX from SkillsBuild but when I clicked on the download button, it didn’t work and just nothing happened. Could you please help me? Thank you
PhR's profile image
PhR posted 03/13/26 12:00 PM

Hi, can you try to follow these steps and tell if this leads you to the download ?
Thanks

Go to the page https://academic.ibm.com/a2mt/email-auth#/,
Type in your email. If you are not registered yet you will have to provide some information to register the program.
Otherwise login and do the following steps:

  1. Got to Data Science
  2. The CPLEX Optimization Studio box appears, click on it
  3. A pop-up windows appears, click on "Download"
  4. In section "Find by part number" choose "HTTP" and not "Download Director"
  5. The search result should show
        IBM ILOG CPLEX Optimization Studio V22.1.2 Multiplatform Multilingual eAssembly  
     Unfold this item
  6. Tick the box of the port you need to download
  7. At the bottom of the page, check "I agree"
  8. Click on "Download now".
  9. The download should start. 

Mubashir Iqbal's profile image
Mubashir Iqbal posted 06/19/26 11:15 PM

If the CPLEX download button on IBM SkillsBuild is not working, try refreshing the page, clearing your browser cache, disabling extensions, or using a different browser. Also ensure you're logged in and have completed any required course steps. If the issue persists, contact IBM SkillsBuild support for assistance. (40 words)

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