Decision Optimization

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 CPLEX Optimization Studio - Error? message

Stevie Turkington's profile image
Stevie Turkington posted Sat October 04, 2025 01:15 AM

Is it typical for an academic licensed version to display:

"Cannot complete this request. This installation has not been configured properly for software updates."

when selecting Help > Check for Updates & Help > Install New Software

If not, how can I go about correcting this, in Windows 11 Pro?

ALEX FLEISCHER's profile image
ALEX FLEISCHER

Hi,

that's normal and any user will get the same error.

100 % OK.

This is an Eclipse feature that is not used in CPLEX IDE.

regards