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 IS Metering - metering.agent.properties update for parameter metering.report.period not working

Kailash Kumar Mishra's profile image
Kailash Kumar Mishra posted Mon February 24, 2025 01:46 AM

Hi All,

We have IS Metering in an IS 10.15. We have updated the metering.report.period parameter to 2400 in metering.agent.properties but still it is running after 1 hour only as per previous config of 3600 and not every 40 minutes as per new update

For the Property Update to reflect is IS Restart or any other Action needs to be performed?

Path --> D:\InstallationDirectory\common\metering\conf

File Name --> metering.agent.properties

Old Config

Angel Tcholtchev's profile image
Angel Tcholtchev posted Tue February 25, 2025 07:40 AM

Hi Kailash,

have you restarted the reporting runtime? How do you validate how often the data is being transmitted?

Regards,

Angel Tcholtchev, Metering Product Manager

Kailash Kumar Mishra's profile image
Kailash Kumar Mishra posted Tue February 25, 2025 08:38 AM

Hi Angel,

Thanks for your response.

We see below Metering Entry in the server.log of the IS every 1 hour currently. The IS has not been restarted in the last 1 month.

So does it mean that if we edit the file metering.agent.properties then a Restart of the IS is required for the edit to to take effect? Thanks

2025-02-25 00:32:08 SAST [ISS.0176.9998E] (tid=102572) Exception --> Metering : Metering dry run check. 
2025-02-25 00:32:08 SAST [ISS.0176.9998E] (tid=102572) Exception --> Status success: false 
2025-02-25 00:32:08 SAST [ISS.0176.9998E] (tid=102572) Exception --> trace(0) : Server url: 'https://metering.softwareag.cloud/api/measurements'. 
2025-02-25 01:32:08 SAST [ISS.0176.9998E] (tid=102740) Exception --> Metering : Metering dry run check. 
2025-02-25 01:32:08 SAST [ISS.0176.9998E] (tid=102740) Exception --> Status success: false 
2025-02-25 01:32:08 SAST [ISS.0176.9998E] (tid=102740) Exception --> trace(0) : Server url: 'https://metering.softwareag.cloud/api/measurements'.
2025-02-25 02:32:08 SAST [ISS.0176.9998E] (tid=102909) Exception --> Metering : Metering dry run check. 
2025-02-25 02:32:08 SAST [ISS.0176.9998E] (tid=102909) Exception --> Status success: false 
2025-02-25 02:32:08 SAST [ISS.0176.9998E] (tid=102909) Exception --> trace(0) : Server url: 'https://metering.softwareag.cloud/api/measurements'.