API Connect

 View Only
  • 1.  How to Clear Queued events at the Gateway processing status in APIC V10

    Posted Mon December 05, 2022 09:41 AM


    ------------------------------
    Vikas Shivarathri
    ------------------------------


  • 2.  RE: How to Clear Queued events at the Gateway processing status in APIC V10

    Posted Tue December 06, 2022 12:21 AM
    Edited by Vikas Shivarathri Thu December 08, 2022 11:57 PM

    Original Message:
    Sent: Mon December 05, 2022 05:17 AM
    From: Vikas Shivarathri
    Subject: How to Clear Queued events at the Gateway processing status in APIC V10



    ------------------------------
    Vikas Shivarathri
    ------------------------------


  • 3.  RE: How to Clear Queued events at the Gateway processing status in APIC V10

    Posted Fri December 23, 2022 12:17 AM
    Hi IBM,
    Do anyone respond for the issue

    Thanks
    Vikas Shivarathri

    ------------------------------
    Vikas Shivarathri
    ------------------------------



  • 4.  RE: How to Clear Queued events at the Gateway processing status in APIC V10

    Posted Wed December 28, 2022 01:51 AM
    Hi Vikas,
    These queues won't clear till the root cause is found and fixed. The Gateways are in a state where it does not accept anything from the Manager. Once the cause has been determined and fixed, syncing between the Manager and Gateway will continue.

    This issue could occur if there is an invalid API or Product published to the Gateway. The best way to find out which API or Product is breaking the Gateway is by trolling through the Gateway logs. The error is continuously written to the Gateway logs. Look for something that says "Unable to refresh gateway".

    The logs will tell you which API or Product is failing. Once you have determined the API or Product, you can retire and delete them from the Gateway.

    If your Gateways are running on OCP then just the logs by 

    oc logs -f <gateway-pod-name>

    Thanks

    ------------------------------
    Rosh
    ------------------------------



  • 5.  RE: How to Clear Queued events at the Gateway processing status in APIC V10

    Posted Wed December 28, 2022 04:30 AM

    Hi Rosh,

    Thanks for the reply.

    I understand the issue. but there is no invalid API or product that has been published to the gateway. And there are no logs written like "Unable to refresh the gateway."

    Thanks



    ------------------------------
    Vikas Shivarathri
    ------------------------------