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  • 1.  Api Connect Portal Endpoint Cannot be reached directly

    Posted Tue November 01, 2022 02:53 PM
    Hello, client have 2 catalogs and 2 portals accordingly:

    Catalog: Dev

    Portal: https://dev-developer.aktifbank.com.tr/ 

    Catalog: Test

    Portal: https://uat-developer.aktifbank.com.tr/

    First one can be opened directly while the other (Test) cannot be reached directly. Test portal can be accessed with "https://uat-developer.aktifbank.com.tr/api/uat" url. 

    What can be the reason for this?


    #APIConnect


  • 2.  RE: Api Connect Portal Endpoint Cannot be reached directly

    User Group Leader
    Posted Wed November 02, 2022 10:50 AM
    Edited by System Tue November 29, 2022 11:12 AM

    Hello Hilal, 

    I have escalated your question to your team - In the meantime, I have attached documentation on "Troubleshooting the Developer Portal" here, which can hopefully provide you some guidance until our team gets back to me. 

    keep me updated if this works! 

    Thank you



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    Gabriel Marte Blanco
    Austin TX
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    Original Message


  • 3.  RE: Api Connect Portal Endpoint Cannot be reached directly

    Posted Wed November 02, 2022 11:55 AM
    You don't mention the version that is being used.  In this case I am assuming IBM API Connect v10.0.5.1 (latest release).  It sounds as though a second web ingress needs to be defined.  This is documented here https://www.ibm.com/docs/en/api-connect/10.0.5.x_lts?topic=subsystem-defining-multiple-portal-endpoints-kubernetes-environment, it is also worth noting the rules for subpaths for sites https://www.ibm.com/docs/en/api-connect/10.0.x?topic=catalogs-configuring-sub-paths-developer-portal-sites.

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    Anne Redwood
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    Original Message