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What is the ROI for API Connect? – Forrester TEI Study Demonstrates Economic Benefits

By Alan Glickenhouse posted Fri February 24, 2017 03:57 PM

I meet with customers daily that want to talk about APIs and how they can help their business and IT transform.  Many companies intrinsically believe in the value that an API initiative can provide, but often hard calculations of benefits and ROI are required.  Until now we have done case by case analysis since every company’s use cases are different, but somehow I felt we could improve this with a repeatable methodology that is easier to apply.  A solid business case not only helps decision makers come to a conclusion but also assists with other influencers (read procurement) to gain confidence in the decision.


IBM commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential benefits and return forrester-RGB_logoon investment (ROI) enterprises may realize by implementing IBM API Connect.  The TEI framework is a Forrester proprietary methodology using data from customer surveys to help determine a Return on Investment (ROI).  For this TEI study Forrester conducted in depth surveys of over 30 API Connect customers to understand the benefits and costs of the IBM API Management Solution.


The study, The Total Economic Impact™ Of An API Management Solution, is now complete and IBM is publishing the study with the results.  In addition to the study, you can listen in on a live webinar on March 9th (or the replay on demand) and hear directly from our guest, the study’s project director at Forrester, Anish Shah, who will describe the TEI methodology and the results of the study.


Finally, you can come to Interconnect 2017 and speak to our guest Randy Heffner, Vice President and Principal Analyst at Forrester Research, who will share the results of the Total Economic Impact (TEI) study of API Connect at the conference.  Randy is the author of the “The Forrester Wave™: API Management Solutions, Q4 2016”. [Link]

Interconnect 2017

I will not cover the results here in this blog as you can hear this directly from Forrester through any or all of these approaches.  Please use the following links to access these resources:

  • Click here to download the Forrester TEI study (available March 1st)

  • Enroll now for the Webinar (March 9th, 2017 – live) or listen to the replay

  • Register for IBM Interconnect 2017 and attend session 1881 – “Forrester Total Economic Impact (TEI) study showing ROI for IBM API Connect”. The session will be held on Monday March 20th at 1:00 PM in Mandalay Bay Hotel Las Vegas, room Lagoon H



IBM has also commissioned Forrester consulting to work on tools to help you determine your estimated ROI for API Connect based on your scenarios and needs.  Stay tuned for additional information as these become available.


To understand more about IBM’s thoughts on the API Economy visit the IBM API Economy website.  IBM API Connect is IBM’s complete foundation to Create, Run, Manage, and Secure APIs.  You can find more information about IBM API Connect at the API Connect website.  And you can also experience a trial version of API Connect.


If you have questions, please let me know.  Connect with me through comments here or via twitter @Arglick to continue the discussion.