Hi Folks,

pretty new to DP so bear with me !

Our web management console has gone and disappeared.

We have been able to log into it in the past but now we can't.

I do the following..

login to the DP

switch to the default domain and enter "web-mgmt" - but it's unknown..

idg# web-mgmt
Unknown command or macro (web-mgmt)

I've now got a little further and tried to configure it ->

idg(config)# web-mgmt 0.0.0.0 9090 600

%       Required referenced object not up

Web management: successfully started

but still nothing to see when I hit the url I expect it on.

Any clues where it's gone and what I should do now???

Many thanks for any help!
John.

------------------------------
John Hawkins
Integration Consultant
------------------------------

Hello John,

It looks like an object your web management relies on is not up. Is your web management using a custom TLS certificate or RBM?

You can try the "show log" command to see the default log, which could contain more information.

Kind regards,

Hindrik

Hi Folks,

pretty new to DP so bear with me !

Our web management console has gone and disappeared.

We have been able to log into it in the past but now we can't.

I do the following..

login to the DP

switch to the default domain and enter "web-mgmt" - but it's unknown..

idg# web-mgmt
Unknown command or macro (web-mgmt)

I've now got a little further and tried to configure it ->

idg(config)# web-mgmt 0.0.0.0 9090 600

%       Required referenced object not up

Web management: successfully started

but still nothing to see when I hit the url I expect it on.

Any clues where it's gone and what I should do now???

Many thanks for any help!
John.

------------------------------
John Hawkins
Integration Consultant
------------------------------

Hi Folks,

pretty new to DP so bear with me !

Our web management console has gone and disappeared.

We have been able to log into it in the past but now we can't.

I do the following..

login to the DP

switch to the default domain and enter "web-mgmt" - but it's unknown..

idg# web-mgmt
Unknown command or macro (web-mgmt)

I've now got a little further and tried to configure it ->

idg(config)# web-mgmt 0.0.0.0 9090 600

%       Required referenced object not up

Web management: successfully started

but still nothing to see when I hit the url I expect it on.

Any clues where it's gone and what I should do now???

Many thanks for any help!
John.

------------------------------
John Hawkins
Integration Consultant
------------------------------

Hi,

The command to run is "show web-mgmt" to see the status of the webGUI.

The "admin-state" needs to be set to "enabled" with these commands:
# config

# web-mgmt

# admin-state enabled 

# exit

# write mem

# top

# exit

Hi Folks,

pretty new to DP so bear with me !

Our web management console has gone and disappeared.

We have been able to log into it in the past but now we can't.

I do the following..

login to the DP

switch to the default domain and enter "web-mgmt" - but it's unknown..

idg# web-mgmt
Unknown command or macro (web-mgmt)

I've now got a little further and tried to configure it ->

idg(config)# web-mgmt 0.0.0.0 9090 600

%       Required referenced object not up

Web management: successfully started

but still nothing to see when I hit the url I expect it on.

Any clues where it's gone and what I should do now???

Many thanks for any help!
John.

------------------------------
John Hawkins
Integration Consultant
------------------------------

Hi,

I tried the following commands to remove temporarily ssl : 

configure terminal
web-mgmt
no ssl-config-type
no ssl-server
exit
write memory

At the 'exit' command, it brings me out of 'idg', so I can't run the commande 'write memory' : 

idg(config web-mgmt)# no ssl-config-type
idg(config web-mgmt)# no ssl-server
idg(config web-mgmt)# exit
Connection to 172.19.88.32 closed by remote host.
Connection to 172.19.88.32 closed.

idg# show web-mgmt

web-mgmt [up]
--------
 admin-state enabled
 ip-address 0.0.0.0
 port 9090
 save-config-overwrite on
 idle-timeout 600 Seconds
 acl web-mgmt [up]
 ssl-config-type server
 enable-sts on

Is there any solution to disable the SSL feature and access GUI using HTTP ?

Regards,

Abderrahmane Chaal

Hi,

The command to run is "show web-mgmt" to see the status of the webGUI.

The "admin-state" needs to be set to "enabled" with these commands:
# config

# web-mgmt

# admin-state enabled 

# exit

# write mem

# top

# exit

Hi Folks,

pretty new to DP so bear with me !

Our web management console has gone and disappeared.

We have been able to log into it in the past but now we can't.

I do the following..

login to the DP

switch to the default domain and enter "web-mgmt" - but it's unknown..

idg# web-mgmt
Unknown command or macro (web-mgmt)

I've now got a little further and tried to configure it ->

idg(config)# web-mgmt 0.0.0.0 9090 600

%       Required referenced object not up

Web management: successfully started

but still nothing to see when I hit the url I expect it on.

Any clues where it's gone and what I should do now???

Many thanks for any help!
John.

------------------------------
John Hawkins
Integration Consultant
------------------------------

Hello,

there is no way to disable TLS on the web ui. When you remove the custom ssl-server, DataPower will use the default which will present a certificate that is signed by a "dummy" ca and DOES NOT present an CN or SAN that correctly identifies the interface address or host name.

Your browser MAY prevent access to the UI depending on browser configuration and which browser you use.

As to your issue with the "write mem" command, that command needs to be issued from inside the configure terminal mode, before you issue the exit or top command that takes you to the top of the command mode. In your case, where it appears that your ssh session was disconnected when the change to web-mgmt was committed, you would need to log on again and then enter configure terminal mode, and then issue "write mem".

Regards,

Hi,

I tried the following commands to remove temporarily ssl : 

configure terminal
web-mgmt
no ssl-config-type
no ssl-server
exit
write memory

At the 'exit' command, it brings me out of 'idg', so I can't run the commande 'write memory' : 

idg(config web-mgmt)# no ssl-config-type
idg(config web-mgmt)# no ssl-server
idg(config web-mgmt)# exit
Connection to 172.19.88.32 closed by remote host.
Connection to 172.19.88.32 closed.

idg# show web-mgmt

web-mgmt [up]
--------
 admin-state enabled
 ip-address 0.0.0.0
 port 9090
 save-config-overwrite on
 idle-timeout 600 Seconds
 acl web-mgmt [up]
 ssl-config-type server
 enable-sts on

Is there any solution to disable the SSL feature and access GUI using HTTP ?

Regards,

Abderrahmane Chaal

Hi,

The command to run is "show web-mgmt" to see the status of the webGUI.

The "admin-state" needs to be set to "enabled" with these commands:
# config

# web-mgmt

# admin-state enabled 

# exit

# write mem

# top

# exit

Hi Folks,

pretty new to DP so bear with me !

Our web management console has gone and disappeared.

We have been able to log into it in the past but now we can't.

I do the following..

login to the DP

switch to the default domain and enter "web-mgmt" - but it's unknown..

idg# web-mgmt
Unknown command or macro (web-mgmt)

I've now got a little further and tried to configure it ->

idg(config)# web-mgmt 0.0.0.0 9090 600

%       Required referenced object not up

Web management: successfully started

but still nothing to see when I hit the url I expect it on.

Any clues where it's gone and what I should do now???

Many thanks for any help!
John.

------------------------------
John Hawkins
Integration Consultant
------------------------------

Hi Neil,

I ussued the command inside the config mode terminal : 

Hello,

there is no way to disable TLS on the web ui. When you remove the custom ssl-server, DataPower will use the default which will present a certificate that is signed by a "dummy" ca and DOES NOT present an CN or SAN that correctly identifies the interface address or host name.

Your browser MAY prevent access to the UI depending on browser configuration and which browser you use.

As to your issue with the "write mem" command, that command needs to be issued from inside the configure terminal mode, before you issue the exit or top command that takes you to the top of the command mode. In your case, where it appears that your ssh session was disconnected when the change to web-mgmt was committed, you would need to log on again and then enter configure terminal mode, and then issue "write mem".

Regards,

Hi,

I tried the following commands to remove temporarily ssl : 

configure terminal
web-mgmt
no ssl-config-type
no ssl-server
exit
write memory

At the 'exit' command, it brings me out of 'idg', so I can't run the commande 'write memory' : 

idg(config web-mgmt)# no ssl-config-type
idg(config web-mgmt)# no ssl-server
idg(config web-mgmt)# exit
Connection to 172.19.88.32 closed by remote host.
Connection to 172.19.88.32 closed.

idg# show web-mgmt

web-mgmt [up]
--------
 admin-state enabled
 ip-address 0.0.0.0
 port 9090
 save-config-overwrite on
 idle-timeout 600 Seconds
 acl web-mgmt [up]
 ssl-config-type server
 enable-sts on

Is there any solution to disable the SSL feature and access GUI using HTTP ?

Regards,

Abderrahmane Chaal

Hi,

The command to run is "show web-mgmt" to see the status of the webGUI.

The "admin-state" needs to be set to "enabled" with these commands:
# config

# web-mgmt

# admin-state enabled 

# exit

# write mem

# top

# exit

Hi Folks,

pretty new to DP so bear with me !

Our web management console has gone and disappeared.

We have been able to log into it in the past but now we can't.

I do the following..

login to the DP

switch to the default domain and enter "web-mgmt" - but it's unknown..

idg# web-mgmt
Unknown command or macro (web-mgmt)

I've now got a little further and tried to configure it ->

idg(config)# web-mgmt 0.0.0.0 9090 600

%       Required referenced object not up

Web management: successfully started

but still nothing to see when I hit the url I expect it on.

Any clues where it's gone and what I should do now???

Many thanks for any help!
John.

------------------------------
John Hawkins
Integration Consultant
------------------------------

Hi Abderrahmane,

That command log is somewhat strange. The disconnection after exiting web-mgmt mode is unexpected (at least by me).

If you log in again after the disconnection, enter configure terminal mode, are you then able to issue write mem?

And is the change you made to the configuration of web-mgmt still visible, or has it rolled back to the state with your custom ssl-server configuration still connected?

Regards, 

Hi Neil,

I ussued the command inside the config mode terminal : 

Hello,

there is no way to disable TLS on the web ui. When you remove the custom ssl-server, DataPower will use the default which will present a certificate that is signed by a "dummy" ca and DOES NOT present an CN or SAN that correctly identifies the interface address or host name.

Your browser MAY prevent access to the UI depending on browser configuration and which browser you use.

As to your issue with the "write mem" command, that command needs to be issued from inside the configure terminal mode, before you issue the exit or top command that takes you to the top of the command mode. In your case, where it appears that your ssh session was disconnected when the change to web-mgmt was committed, you would need to log on again and then enter configure terminal mode, and then issue "write mem".

Regards,

Hi,

I tried the following commands to remove temporarily ssl : 

configure terminal
web-mgmt
no ssl-config-type
no ssl-server
exit
write memory

At the 'exit' command, it brings me out of 'idg', so I can't run the commande 'write memory' : 

idg(config web-mgmt)# no ssl-config-type
idg(config web-mgmt)# no ssl-server
idg(config web-mgmt)# exit
Connection to 172.19.88.32 closed by remote host.
Connection to 172.19.88.32 closed.

idg# show web-mgmt

web-mgmt [up]
--------
 admin-state enabled
 ip-address 0.0.0.0
 port 9090
 save-config-overwrite on
 idle-timeout 600 Seconds
 acl web-mgmt [up]
 ssl-config-type server
 enable-sts on

Is there any solution to disable the SSL feature and access GUI using HTTP ?

Regards,

Abderrahmane Chaal

Hi,

The command to run is "show web-mgmt" to see the status of the webGUI.

The "admin-state" needs to be set to "enabled" with these commands:
# config

# web-mgmt

# admin-state enabled 

# exit

# write mem

# top

# exit

Hi Folks,

pretty new to DP so bear with me !

Our web management console has gone and disappeared.

We have been able to log into it in the past but now we can't.

I do the following..

login to the DP

switch to the default domain and enter "web-mgmt" - but it's unknown..

idg# web-mgmt
Unknown command or macro (web-mgmt)

I've now got a little further and tried to configure it ->

idg(config)# web-mgmt 0.0.0.0 9090 600

%       Required referenced object not up

Web management: successfully started

but still nothing to see when I hit the url I expect it on.

Any clues where it's gone and what I should do now???

Many thanks for any help!
John.

------------------------------
John Hawkins
Integration Consultant
------------------------------

Hi Neil,

Yes I am able to execute the command write memory but the configuration is still the same : 

idg# configure terminal
Global mode
idg(config)# write memory
Overwrite previously saved configuration? Yes/No [y/n]: y
Configuration saved successfully.
idg(config)# show web-mgmt

web-mgmt [up]
--------
 admin-state enabled
 ip-address 0.0.0.0
 port 9090
 save-config-overwrite on
 idle-timeout 600 Seconds
 acl web-mgmt [up]
 ssl-config-type server
 enable-sts on

Regards,

Abderrahmane Chaal

Hi Abderrahmane,

That command log is somewhat strange. The disconnection after exiting web-mgmt mode is unexpected (at least by me).

If you log in again after the disconnection, enter configure terminal mode, are you then able to issue write mem?

And is the change you made to the configuration of web-mgmt still visible, or has it rolled back to the state with your custom ssl-server configuration still connected?

Regards, 

Hi Neil,

I ussued the command inside the config mode terminal : 

Hello,

there is no way to disable TLS on the web ui. When you remove the custom ssl-server, DataPower will use the default which will present a certificate that is signed by a "dummy" ca and DOES NOT present an CN or SAN that correctly identifies the interface address or host name.

Your browser MAY prevent access to the UI depending on browser configuration and which browser you use.

As to your issue with the "write mem" command, that command needs to be issued from inside the configure terminal mode, before you issue the exit or top command that takes you to the top of the command mode. In your case, where it appears that your ssh session was disconnected when the change to web-mgmt was committed, you would need to log on again and then enter configure terminal mode, and then issue "write mem".

Regards,

Hi,

I tried the following commands to remove temporarily ssl : 

configure terminal
web-mgmt
no ssl-config-type
no ssl-server
exit
write memory

At the 'exit' command, it brings me out of 'idg', so I can't run the commande 'write memory' : 

idg(config web-mgmt)# no ssl-config-type
idg(config web-mgmt)# no ssl-server
idg(config web-mgmt)# exit
Connection to 172.19.88.32 closed by remote host.
Connection to 172.19.88.32 closed.

idg# show web-mgmt

web-mgmt [up]
--------
 admin-state enabled
 ip-address 0.0.0.0
 port 9090
 save-config-overwrite on
 idle-timeout 600 Seconds
 acl web-mgmt [up]
 ssl-config-type server
 enable-sts on

Is there any solution to disable the SSL feature and access GUI using HTTP ?

Regards,

Abderrahmane Chaal

Hi,

The command to run is "show web-mgmt" to see the status of the webGUI.

The "admin-state" needs to be set to "enabled" with these commands:
# config

# web-mgmt

# admin-state enabled 

# exit

# write mem

# top

# exit

Hi Folks,

pretty new to DP so bear with me !

Our web management console has gone and disappeared.

We have been able to log into it in the past but now we can't.

I do the following..

login to the DP

switch to the default domain and enter "web-mgmt" - but it's unknown..

idg# web-mgmt
Unknown command or macro (web-mgmt)

I've now got a little further and tried to configure it ->

idg(config)# web-mgmt 0.0.0.0 9090 600

%       Required referenced object not up

Web management: successfully started

but still nothing to see when I hit the url I expect it on.

Any clues where it's gone and what I should do now???

Many thanks for any help!
John.

------------------------------
John Hawkins
Integration Consultant
------------------------------