Hi Isabella,
Depending on how you want to do this, there are several options! Some suggestions off the top of my head:
1) Regularly send out something like this feedback card. Then, compile the results and send out a monthly/quarterly newsletter to the governance team.
2) Change the support contact in your instance so that emails are sent to either one person who socializes it out to the governance team or an email alias that goes to the entire governance team
2) Create a new project in production with an editable table that your users can go in and fill out.
Would any of these work for you? Let me know if you have any questions/want more information.
Best,
Diane