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  • 1.  Upgrading maximo environment from 7.6.1.1 to 7.6.1.3.

    Posted 22 hours ago
      |   view attached

    Hi, everyone.

    I am upgrading Maximo environment from 7.6.1.1 to 7.6.1.3. Installation was ok, but updateDB has some error, there is nothing in log files. It is Oracle DB. Can you help me? Please check the attachment.

    Best regards



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    Dario Stjepanović
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  • 2.  RE: Upgrading maximo environment from 7.6.1.1 to 7.6.1.3.

    Posted 4 hours ago

    Hi Dario,

    there can be multiple reasons for this exception. Which exact version of 7.6.1.3 (including IFIX) are you upgrading to?
    I personally would expect to see deeper stack trace.
    Is it really all you get on the screen?
    How about corresponding <drive>:\IBM\SMP\maximo\tools\maximo\log\Updatedb<timestamp>.log file content:

    • Does it say anything?
    • Does it exist at all (this can already lead us somewhere)


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    If this post helps, please consider accepting it as a solution to help other members find it more quickly.

    Andrzej Więcław
    Maximo Technical SME
    ZNAPZ B.V.
    Wrocław, Poland
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    Original Message


  • 3.  RE: Upgrading maximo environment from 7.6.1.1 to 7.6.1.3.

    Posted 3 hours ago

    Hi Dario, 

    As Andrzej says you need to provide the updatedb log file.

    A null pointer exception normally indicates that something has failed to:

    • perform an earlier step eg set a value or create something
    • a code problem - this is unlikely given that updatedb is a commonly used tool so code problems will be found very quickly

    You should also provide more details:

    Existing system information - this will help people consider if industry solutions are a factor 

    Is this a single jvm or multi cluster system ?

    Is it websphere or WebLogic?

    If you decide to provide the log file then double check it for any sensitive information and replace them eg xxxx

    But note down the values because they may be relevant 



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    Mark Robbins
    Technical Design Authority / IBM Champion 2017 - 2025
    Cohesive (previously Vetasi Limited)
    https://www.linkedin.com/pulse/maximo-support-advice-from-non-ibm-engineer-article-mark-robbins/
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    Original Message


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