API Connect

API Connect

Join this online group to communicate across IBM product users and experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.


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  • 1.  Unable to exit the IAM loop

    Posted 01/12/26 07:55 AM

    I am blocked.
    I am the administrator and owner of the account, but I have no rights.
    AI tells me to open a ticket, but since I have no rights, I cannot.

    I can't contact support, let me explain.
    1/ Account creation
    2/ Creation of a cloud product that worked for one day
    3/ Account suspension due to lack of ID photos
    4/ I sent you the ID photos
    5/ Account reopening
    6/ Access to the dashboard works, but I have no other rights, so I can't contact support by opening a ticket.
    7/ I am listed as an owner, but I have no rights.
    To complete the picture, I'm terrible at English.

    Have a nice day.



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    Bruno UNFM
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  • 2.  RE: Unable to exit the IAM loop

    Posted 01/13/26 12:43 AM

    This forum is for the product IBM API Connect, are you using that? If not then you might want to try an IBM Cloud or IAM forum who might be better able to help you?



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    Chris Dudley
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