API Connect

API Connect

Join this online group to communicate across IBM product users and experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

 View Only
  • 1.  Unable to access Cloud Manager API Manager UI

    Posted Wed May 11, 2022 01:41 AM
    Hello Team,

    We don't have password for cloud manager console, we have only username for cloud manager console. so is any option to reset password for cloud manager console on UI.

    ------------------------------
    Akshay Sawant
    ------------------------------


  • 2.  RE: Unable to access Cloud Manager API Manager UI

    Posted Wed May 11, 2022 04:36 AM
    Hi Akshay,

    It depends, if you successfully logged in before. And is Email address used before still accessible. 

    If email address not accessible, you can't get back. As in Apim DB password stored might be hashed.

    But check from IBM Labs team. If possible any other way.

    ------------------------------
    Jayprakash Yadav
    ------------------------------



  • 3.  RE: Unable to access Cloud Manager API Manager UI

    Posted Mon May 23, 2022 04:36 AM
    Hello Jayprakash,

    We have email address but unable to see forgot password option in API Manager & new user option in Provider organization. Can you suggest us how we can reset password for API Manager?

    ------------------------------
    Akshay Sawant
    ------------------------------