When I try to install MAS v8.10 (SNO on AWS), I get an error creating an instance of IBM User Data Services.
I tried with the latest version of UDS v2.0.10 and the previous version v2.0.9, but neither worked.
Has anyone faced similar error?
If you know how to deal with it, please let me know.

Log of task execution

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

TASK [ibm.mas_devops.uds : Wait for the AnalyticsProxy to be ready] ************
Tuesday 25 July 2023 13:08:54 +0000 (0:00:00.719) 0:00:06.747 **********
FAILED - RETRYING: [localhost]: Wait for the AnalyticsProxy to be ready (30 retries left).
FAILED - RETRYING: [localhost]: Wait for the AnalyticsProxy to be ready (29 retries left).
FAILED - RETRYING: [localhost]: Wait for the AnalyticsProxy to be ready (28 retries left).
FAILED - RETRYING: [localhost]: Wait for the AnalyticsProxy to be ready (27 retries left).

Hi Yuji,
the development team is addressing the issue. In the meantime, issue this patching command to make the installation continue:

oc patch PostgresCluster -n ibm-common-services instrumentationdb --type='merge' -p='{"spec": {"backups": {"pgbackrest": {"image": "registry.connect.redhat.com/crunchydata/crunchy-pgbackrest@sha256:efe775d3208befb2b7f026ef5fee3b03b306a9ba773709ec5c4c3391880ee60b"}}, "image": "registry.connect.redhat.com/crunchydata/crunchy-postgres@sha256:6b570ee2922281eedc5c267c50ad30a895fbb4e8a132c3e2c3a38e29fe3d6f6a"}}'

Hi Alex,

I had exactly the same problem today and your workaround fixed it. I hope IBM includes a permanent fix in next catalog.

oc patch PostgresCluster -n ibm-common-services instrumentationdb --type='merge' -p='{"spec": {"backups": {"pgbackrest": {"image": "registry.connect.redhat.com/crunchydata/crunchy-pgbackrest@sha256:efe775d3208befb2b7f026ef5fee3b03b306a9ba773709ec5c4c3391880ee60b"}}, "image": "registry.connect.redhat.com/crunchydata/crunchy-postgres@sha256:6b570ee2922281eedc5c267c50ad30a895fbb4e8a132c3e2c3a38e29fe3d6f6a"}}'

Hello,

At what point in the installation should the patch be applied? While it is FAILED - RETRYING? Should I wait until its the only task running?

Thanks

oc patch PostgresCluster -n ibm-common-services instrumentationdb --type='merge' -p='{"spec": {"backups": {"pgbackrest": {"image": "registry.connect.redhat.com/crunchydata/crunchy-pgbackrest@sha256:efe775d3208befb2b7f026ef5fee3b03b306a9ba773709ec5c4c3391880ee60b"}}, "image": "registry.connect.redhat.com/crunchydata/crunchy-postgres@sha256:6b570ee2922281eedc5c267c50ad30a895fbb4e8a132c3e2c3a38e29fe3d6f6a"}}'

Thanks. I ended up keeping an eye on the Crunchy Postgres install and patched as soon as that was done and was successful. 

oc patch PostgresCluster -n ibm-common-services instrumentationdb --type='merge' -p='{"spec": {"backups": {"pgbackrest": {"image": "registry.connect.redhat.com/crunchydata/crunchy-pgbackrest@sha256:efe775d3208befb2b7f026ef5fee3b03b306a9ba773709ec5c4c3391880ee60b"}}, "image": "registry.connect.redhat.com/crunchydata/crunchy-postgres@sha256:6b570ee2922281eedc5c267c50ad30a895fbb4e8a132c3e2c3a38e29fe3d6f6a"}}'

After apply this patch, in my case it fixed the issue and I could continue. Thanks Alex Donatelli!!!

oc patch PostgresCluster -n ibm-common-services instrumentationdb --type='merge' -p='{"spec": {"backups": {"pgbackrest": {"image": "registry.connect.redhat.com/crunchydata/crunchy-pgbackrest@sha256:efe775d3208befb2b7f026ef5fee3b03b306a9ba773709ec5c4c3391880ee60b"}}, "image": "registry.connect.redhat.com/crunchydata/crunchy-postgres@sha256:6b570ee2922281eedc5c267c50ad30a895fbb4e8a132c3e2c3a38e29fe3d6f6a"}}'

I have a similar error after install MAS:

FAILED - RETRYING: [localhost]: Wait for the AnalyticsProxy to be ready (1 retries left).
fatal: [localhost]: FAILED! => {"api_found": true, "attempts": 30, "changed": false, "resources": [{"apiVersion": "uds.ibm.com/v1", "kind": "AnalyticsProxy", "metadata": {"creationTimestamp": "2023-07-21T10:57:06Z", "generation": 1, "managedFields": [{"apiVersion": "uds.ibm.com/v1", "fieldsType": "FieldsV1", "fieldsV1": {"f:spec": {".": {}, "f:airgappeddeployment": {".": {}, "f:enabled": {}}, "f:allowed_domains": {}, "f:db_archive": {".": {}, "f:frequency": {}, "f:persistent_storage": {".": {}, "f:storage_size": {}}, "f:retention_age": {}}, "f:db_type": {}, "f:env_type": {}, "f:event_scheduler_frequency": {}, "f:ibmproxyurl": {}, "f:image_pull_secret": {}, "f:kafka": {".": {}, "f:storage_size": {}, "f:zookeeper_storage_size": {}}, "f:license": {".": {}, "f:accept": {}}, "f:postgres": {".": {}, "f:backup_frequency": {}, "f:backup_type": {}, "f:storage_size": {}}, "f:proxy_settings": {".": {}, "f:http_proxy": {}, "f:https_proxy": {}, "f:no_proxy": {}}, "f:storage_class": {}, "f:tls": {".": {}, "f:airgap_host": {}, "f:uds_host": {}}}}, "manager": "OpenAPI-Generator", "operation": "Update", "time": "2023-07-21T10:57:06Z"}, {"apiVersion": "uds.ibm.com/v1", "fieldsType": "FieldsV1", "fieldsV1": {"f:status": {".": {}, "f:conditions": {}}}, "manager": "ansible-operator", "operation": "Update", "subresource": "status", "time": "2023-07-21T10:57:07Z"}, {"apiVersion": "uds.ibm.com/v1", "fieldsType": "FieldsV1", "fieldsV1": {"f:status": {"f:phase": {}}}, "manager": "OpenAPI-Generator", "operation": "Update", "subresource": "status", "time": "2023-07-21T10:57:22Z"}], "name": "analyticsproxy", "namespace": "ibm-common-services", "resourceVersion": "410004", "uid": "e019a3c8-72d3-45d7-b087-9492769d61e0"}, "spec": {"airgappeddeployment": {"enabled": false}, "allowed_domains": "*", "db_archive": {"frequency": "@monthly", "persistent_storage": {"storage_size": "10G"}, "retention_age": 6}, "db_type": "internal", "env_type": "lite", "event_scheduler_frequency": "@daily", "ibmproxyurl": "https://iaps.ibm.com", "image_pull_secret": "uds-images-pull-secret", "kafka": {"storage_size": "5G", "zookeeper_storage_size": "5G"}, "license": {"accept": true}, "postgres": {"backup_frequency": "@daily", "backup_type": "incremental", "storage_size": "10G"}, "proxy_settings": {"http_proxy": "", "https_proxy": "", "no_proxy": ""}, "storage_class": "ibmc-block-gold", "tls": {"airgap_host": "", "uds_host": ""}}, "status": {"conditions": [{"lastTransitionTime": "2023-07-21T10:57:07Z", "message": "Running reconciliation", "reason": "Running", "status": "True", "type": "Running"}], "phase": "Installing"}}]}

In my case I think the problem is Crunchy Postgres for Kubernetes 5.4.0. In this link explain any more: https://github.com/ibm-mas/ansible-devops/issues/589

FYI, this issue should be fixed in the just released MAS 8.10.3

We are in the same step, we have used the command that you suggested but didn't work. These is the error message we are getting: 

What is your OCP release? Are you sure you are not running on 4.13?

I also encountered this message, someone knows how to fix this? I'm using the following version.

OpenShift 4.13.11

UDS 2.0.11

Thanks in advance.

You should not use OpenShift 4.13. It is not supported. You should use OCP 4.12

Hi Alex,

I am using OpenShift 4.14 and facing the same error, any fix available for OpenShift 4.14 and UDS 2.0.11?

Thanks

Hi Amina,

OCP 4.14 is still to be supported. The current supported version by MAS 8.11 is OCP 4.12 as you can from here: https://www.ibm.com/software/reports/compatibility/clarity/softwareReqsForProduct.html
Moreover, you should stop deploying UDS. Pls note this early announcement: https://community.ibm.com/community/user/asset-facilities/blogs/kim-woodbury1/2024/03/07/attention-valued-customers-its-time-to-upgrade-fro
In any case, in the future, a little more info is needed to be able to help you to resolve any errors.