Hello Daniel, Yes I removed Bob before downloading and installing the GA version. I don't need to keep anything from pre-GA so I can start from scratch.
Is there a directory or profile that does not get removed when uninstalling the application?
Seems like previous installation is hanging around and so the new installation is picking up application settings. It does not ask me to log into anything after removal and re-installation.
Original Message:
Sent: Thu April 02, 2026 04:03 AM
From: Daniel Gross
Subject: Resetting Bob?
Hi Michael,
have you uninstalled Bob before installing the GA release version?
There are some significant changes from the pre-release / preview to the GA version of Bob.
I also recommend, to NOT install the GA version "over" the preview version. I have seen situations where this worked, but also situations where this failed.
The best way ist, to make notes, what additional extensions you installed, write down or export settings - and then make a ZIP backup of your preview version and uninstall it. Than install IBM Bob GA version from:
https://bob.ibm.com
After that start your 30 day trial.
HTH and kind regards,
Daniel
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Daniel Gross
#IBMChampion
Senior Core Developer, Geis Group
Pegnitz, Germany
https://blog.qpgmr.de/
Original Message:
Sent: Wed April 01, 2026 03:41 PM
From: Michael Schroll
Subject: Resetting Bob?
I had early access trail to Bob, now expired. I setup the official trail but cannot get my Bob to work. In the documentation, there is a reset action.
Resetting Bob to resolve persistent issues | Docs | IBM Bob
But the settings cog icon in the Bob panel does is not present.
How can i reset my BOb link so I can link to the new trail?
FYI, removing and installing the software does not work. It even opens the previous workspaces so something is being kept.
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Michael Schroll
IBM Practice Manager
Technologent (dba Thomas Gallaway)
West Milford NJ
2018889703
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