Decision Optimization

Decision Optimization

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Problem with CPLEX install on AWS server

  • 1.  Problem with CPLEX install on AWS server

    Posted Tue February 11, 2025 08:16 AM
    Hello - I appreciate any help this distribution can offer. I downloaded an academic version of IBM CPLEX (V22.1.1 for Windows x86-64) through IBM SkillsBuild. While I can successfully install it on my desktop, I cannot install it on an AWS Windows x86-64 server instance. Instead, InstallAnywhere throws an error and shuts down. The attached pictures show the error screen and details:
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    I have tried every resolution step offered in https://www.ibm.com/support/pages/installing-ibm-ilog-cplex-optimization-studio-windows, but none work.
    I can install the latest CPLEX version (V22.1.2) for Windows x86-64 on the AWS server, but when I try to run it I get a message that CPLEX cannot find the license and the size of the problem exceeds the community version limits. 
    Both CPLEX and AWS are widely utilized, so I assume this issue may have been encountered before. Please share any insight on how I can resolve it. Is it possible that an academic license doesn't work on a server environment? 
     
    Thank you, 
    William Schmidt
    Associate Professor
    Goizueta Business School, Emory University



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    William Schmidt
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