Content Management and Capture

Content Management and Capture

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May a BP download fix from fix central if has Software Access option?

  • 1.  May a BP download fix from fix central if has Software Access option?

    Posted Wed June 22, 2022 10:19 PM

    As BP we bought IBM Partner Package Advanced, which includes IBM Software Access Catalog access. We tried to use the downloaded Content Navigator 3.0.10.0 LINUX but it requieres fix for errorless run. the fix is availabel on IBM fix central but we may not download it. Does the IBM Partner Package Advanced's Software Access option contain access to IBM Fix Central? If not, then how we can do client demo without errors?



    #IBMContentNavigator(ICN)
    #Support
    #SupportMigration


  • 2.  RE: May a BP download fix from fix central if has Software Access option?

    Posted Mon June 27, 2022 04:28 PM

    The moderators of this forum do not have transparency into ECM product licensing. Please call the IBM Helpdesk - 1-800-IBM-SERV



    #IBMContentNavigator(ICN)
    #Support
    #SupportMigration