Content Management and Capture

Content Management and Capture

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  • 1.  Help button hidden in ICN content navigator toolbar

    Posted Thu September 03, 2020 11:39 AM

    Hi Team,

    I have observed that the Help URL (?) button is not showing up for desktops. Is there a configuration which is hiding the Help button ? Attaching the image for reference.

    Thanks and Regards,

    Satyajit



    #IBMContentNavigator(ICN)
    #Support
    #SupportMigration


  • 2.  RE: Help button hidden in ICN content navigator toolbar

    Posted Thu September 03, 2020 01:02 PM

    Hi Satyajit,

    I can't see your attachment. What's your ICN version? Are you using any plugins for your desktops?

    Thanks,

    Jason



    #IBMContentNavigator(ICN)
    #Support
    #SupportMigration


  • 3.  RE: Help button hidden in ICN content navigator toolbar

    Posted Thu September 03, 2020 02:36 PM

    Hi Jason,


    We are using ICN 3.0.5 fix 007. I have raised a PMR (TS004147748) for this and have attached the screenshots over Blue Diamond. Can you please check the evidences over there?


    Thanks in advance.



    #IBMContentNavigator(ICN)
    #Support
    #SupportMigration


  • 4.  RE: Help button hidden in ICN content navigator toolbar

    Posted Fri September 04, 2020 03:23 AM

    OK. But I don't think we have any settings to control this. Please make your custom code does not affect this.

    Thanks,

    Jason



    #IBMContentNavigator(ICN)
    #Support
    #SupportMigration


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