Maximo

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  • 1.  Maximo Mobile 8.10 - Can we add LOG OUT button in RBA applications?

    Posted Thu December 21, 2023 10:35 AM

    Hi All,

    Our customer needed the logout button in RBA mobile applications like TECHNICIANS, ASSETMOBILE etc.

    The reason behind this ask is that they will be accessing the RBA apps via URL directly, they asked to add LOGOUT option in RBA based apps.

    Does anyone have any idea?

    Regards,

    -Ritesh Ranjan



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    Ritesh Ranjan
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  • 2.  RE: Maximo Mobile 8.10 - Can we add LOG OUT button in RBA applications?

    Posted Fri December 22, 2023 08:19 AM

    This is an issue with the mobile version of the role-based applications. Traditional role-based applications like Operational Dashboard will not have this issue.

    On mobile devices, we have a separate application called Navigator that provides all these options. But while you're in the web, you only have the one application (IE TECHMOBILE). In 8.11, we enabled the user to see all their other mobile application tiles along with a link back to the start center. In the next release we're looking at the profile options like logout, change default insert site, etc. We are not looking to have feature parity with the mobile navigator, but we want to provide access to the most needed touch points to provide a better user experience.

    If you wanted to provide a logout you would need to add code to every application (a button with code behind it to handle the actual logout). I don't know what exactly your JavaScript code would need to be to handle the logout. Until we add our own thing, you may be better off getting them to update to 8.11 and having their users navigate to the start center to logout. 



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    Steven Shull
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  • 3.  RE: Maximo Mobile 8.10 - Can we add LOG OUT button in RBA applications?

    Posted Fri December 22, 2023 08:59 AM

    Hi Steven,

     

    Thanks for the response.

     

    We found something new and that there is a new property tag for MAXIMO-APPLICATION component.

     

    user-profile-enabled

     

    Once you make this true, it gives you the user icon after create workorder blue plus icon when you click on navigator icon.

    I am not sure why this is not set to TRUE by default. Were there any imacts due to this in RBA? Or were there any other reason for not using this?

     

    Please see the image below.

     

    image

     

    Regards,

    -Ritesh Ranjan

     

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  • 4.  RE: Maximo Mobile 8.10 - Can we add LOG OUT button in RBA applications?

    Posted Fri December 22, 2023 09:15 AM

    I would open a support case before using it. We only enable it in the navigator application out of the box, but the navigator application has logic for the logout on a mobile device like invalidating the tokens in MAS. There are some pieces mobile has to do that aren't as relevant to the web but it's possible this won't properly invalidate the session. 



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    Steven Shull
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  • 5.  RE: Maximo Mobile 8.10 - Can we add LOG OUT button in RBA applications?

    Posted Fri December 22, 2023 01:23 PM

    Hi Steven

     

    Yes,  We have opened a case on the same. Waiting for their revert.

     

    Regards,

    -Ritesh Ranjan

     

    'The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com'

    Internal - General Use