Originally posted by: Puppy26

Hi all,

I was working on my cplex and suddenly the software closed by itself. When I tried to open it again, I'm getting an error message as 

 "An error has occurred. See the log file". It says there is some problem in matadata\.log file.. 

Could someone please help me to solve this issue. I'm desperately looking for some help

Many thanks!

BR,

Puppy

Originally posted by: Puppy26

Hi,

Could some one help me on the above issue please.

Thanks!!

Originally posted by: Puppy26

Hi all,

I have solved the issue. 

http://stackoverflow.com/questions/11810102/eclipse-juno-startup-error-log-file

you need to search for .snap file in your c drive. Basically .snap file will be hidden so you need to change your view to search hidden file and then search for it. just delete the file. you could work on cplex as like before.

Hope this will help you all.