Originally posted by: kaveh_azizian

HI,
I have just installed CPlex12 and its licence file access.ilm. When I try to run Matlab Examples, I encounter the error:
CPLEX Error 32201: ILM Error 16: CPLEX: license file not found or unreadable.
What's wrong? Help please.
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Originally posted by: SystemAdmin

Assuming that you are trying this on a windows machine, can you make sure that your access.ilm file is placed under the C:\ILOG\ILM folder and does not have any .txt extension. I say this because on some machines (say with windows 7), the .txt extension may not show up in the explorer window by default. To ensure that this is the case, you could open the access.ilm file using notepad and then save it as "access.ilm" (including the double quotes) and select 'All Files' in the 'Save as type' field. Now try running a sample (or the cplex.exe executable under the <cplex>\bin\<port_name> folder) to see if you still get the error message.
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Originally posted by: kaveh_azizian

Thanks for your reply.
I am using Linux Fedora machine and the extension of licence file is ilm !!! On the terminal I can see the licence file has been installed. (I just follow the instructions http://download.boulder.ibm.com/ibmdl/pub/software/dw/university/support/ILOGQuickStart.pdf) but when I want to solve a simple exmaple in Matlab or run the existing example files I encounter the problem. Do you have any idea?
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Originally posted by: SystemAdmin

Ok, thank you for specifying your OS. Is the access.ilm file placed under the /usr/ilog/ilm folder? If it is placed under some other directory, then is the ILOG_LICENSE_FILE environment variable pointing towards the license file (including the full path and file name)? Could you send the output of 'echo $ILOG_LICENSE_FILE'?
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Originally posted by: kaveh_azizian

Thanks AbhishekRaman
This is the output of echo $ILOG_LICENSE_FILE
/home/iberville/usr/kaazi2/cplex/cplex/licenses/access.ilm
and I am using an excutable file which looks like this

export ILOG_LICENSE_FILE=/home/iberville/usr/kaazi2/cplex/cplex/access.ilm
/home/iberville/usr/kaazi2/cplex/cplex/bin/x86-64_sles10_4.1/cplex

I have copied access.ilm i both folders license and cplex.
what is wrong?!!!
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Originally posted by: SystemAdmin

Ok. Your environment variable setting does look fine. Can you send your license file (access.ilm) to my email address: araman(at)us(dot)ibm(dot)com?
Include the output of 'ls -l' while you are in the '/home/iberville/usr/kaazi2/cplex/cplex' folder along with the output of './home/iberville/usr/kaazi2/cplex/cplex/bin/x86-64_sles10_4.1/cplex' which will indicate the exact error message.

Thank you.
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Originally posted by: kaveh_azizian

I sent it to you.
thanks
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