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  • 1.  Labor to IT Tower Mapping

    Posted 01/21/21 05:48 PM
    We are currently on ATUM 2.1 and are finalizing the Benchmarking configuration.  One of the sections I have left to configure is FTE to Towers.  Can someone confirm where I would map people who manage Cloud?  According to the ITRT Reference List v 2.1, it appears they should map to Compute, Servers.  Can someone confirm?  Thank you in advance!
    #Benchmarking(ITBenchmarking)


  • 2.  RE: Labor to IT Tower Mapping

    Posted 01/25/21 05:09 PM
    Hi Carol,
     I think you're on the right track but I'm tagging Ed Hayman to see if he can give us some clear direction. 

    @Ed Hayman It looks like they are using ATUM 2.1, can you give some ​​​​best practice advice on where to map the people who manage Cloud if they are working with 2.1?

    Thanks,
    Deb

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    Debbie Hagen
    Apptio
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