Originally posted by: zyq1

Hi, all,

I am using cplex12.3 (x86-64) academic version with win7 (64bit) and matlab 2011a (64bit).
I tried the simple example in \examples\src\matlab, and always face the following problem:

Invalid MEX-file 'C:\Program Files\IBM\ILOG\CPLEX_Studio_Academic123\cplex\matlab\x64_win64\cplexlink123.mexw64': The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.

Under matlab 2008a, this problem still remains.

What's the problem? Is there any way to solve it?

Thanks for any information.

best,
yinqiang
#CPLEXOptimizers
#DecisionOptimization

Originally posted by: John Cui

Could you please install below update of windows(vcredist_x64.EXE) and try again?

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=26347

John Cui
#CPLEXOptimizers
#DecisionOptimization

Originally posted by: zyq1

hi,john,

It solves the problem completely. Thanks a lot.

Happy Middle Autumm Fesitval!

yinqiang
#CPLEXOptimizers
#DecisionOptimization

Originally posted by: John Cui

Good, thanks!

You too!

John Cui
#CPLEXOptimizers
#DecisionOptimization