Hello, I am new to this product and recently stuck with a problem.

I got the following error while trying to open the Administration Console

I've read from the documentation that this problem occurred because of time discrepancy but I already set both system and browser to have the same time zone. Is there any configuration that I perhaps missed on the installation?

Are your timezones also in synch?

Hello,

Please make sure the name resolution is working fine by updating the host file of IGI to include LMI FQHN and Administration Interface FQHN. This Error could be due to time issue but also DNS resolution between client and OIDC Provider (which is by default internal).

Hello,

As far as i know time is an issue if IGI virtual appliance and it's database is out of sync.

You can set NTP from LMI dashboard. First try to ping and make sure it's reachable from CLI Tools. IGI can be problematic if NTP is not reachable and you are not at latest patch.

Also if you are using ESX , you can enable vmVare tools + VmVare time sync via advanced tuning paramaters.

Make sure IGI and it's database are time synced with above methods, add your client to the chain if possible then try again.

This work, Thanks.