Hello Sathish,
You mention a particular scenario, that I copied here:
What is a good way to handle a scenario where if a task is assigned to a user, then any other user should not be able to claim the task as it is already assigned to an user(individual). If it is assigned to a group, then the user(individual) can claim the task to work on it.
This is precisely what BAW provides. If a task is assigned to a user, then that task does not appear on the work lists of other users. If the task is assigned to a group, then it will appear on the work lists of all users in the group. Once a user in the group claims the task then it is automatically removed from the work list of the other users.
Stuart Jones
------------------------------
Stuart Jones
Business Automation Technical Specialist
IBM
Cedar Rapids IA
630 390 4436
------------------------------