AIOps

AIOps

Join this online group to communicate across IBM product users and experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.


#ITAutomation
#AIOps
#CloudPakforAIOps
#AIOps

 View Only
  • 1.  How to connect two netcool system avoiding race conditions

    Posted Wed August 05, 2020 10:16 AM

    Want to connect one netcool system to other netcool system from aggregation layer , in which bi-directtional gateway will work however race condition will occur ,e.g . two updates on same alarm.

    Please advice



    #Netcool
    #Support
    #SupportMigration


  • 2.  RE: How to connect two netcool system avoiding race conditions

    Posted Thu September 17, 2020 03:54 PM

    The best practice would be to configure your probes in peering mode. With peering enabled both probes will receive the alarm but only the master will forward it to the objectserver.



    #Netcool
    #Support
    #SupportMigration


  • 3.  RE: How to connect two netcool system avoiding race conditions

    Posted Fri September 18, 2020 08:02 AM

    Hi,


    I want to connect two Netcool systems to exchange the alarms .


    peer mode is for one Netcool system .



    #Netcool
    #Support
    #SupportMigration


  • 4.  RE: How to connect two netcool system avoiding race conditions

    Posted Fri September 18, 2020 02:00 PM

    You might be able to customize the aggregation objectserver reinsert trigger to cancel events where the servernames do not match. This would mean that whichever system inserted the initial event would be the only system that would be allowed to deduplicate it.

    if (new.ServerName <> old.ServerName) then

    cancel;

    end if;



    #Netcool
    #Support
    #SupportMigration


  • 5.  RE: How to connect two netcool system avoiding race conditions

    Posted Fri September 18, 2020 02:10 PM

    Hi Ray,

    My query is if X Netcool (AGG) is connected with Y Netcool with Bi-Directional Gateway , racing condition is happening.

    I want to exchange some events fro X->Y and Y->X


    There is no mismatch thing.



    #Netcool
    #Support
    #SupportMigration


  • 6.  RE: How to connect two netcool system avoiding race conditions

    Posted Sat September 19, 2020 05:36 PM

    What is your current architecture and how have you configured the gateway? Can you provide an example of the race condition you are experiencing?



    #Netcool
    #Support
    #SupportMigration