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  • 1.  High Frequecy of Statechange Value Normal? 

    Posted Thu April 20, 2017 05:03 PM

    When working in objectserver, the statechange value is changing frequently. I know that any action taken on the alarm will be updated in the statechange, but is the high frequency of value changes normal?

    Thanks,

    Trent



  • 2.  RE: High Frequecy of Statechange Value Normal? 

    Posted Fri April 21, 2017 08:44 AM

    The StateChange is updated whenever the alert is updated. Typically, I would expect the StateChange to be set when the event is inserted, and it might be updated frequently shortly after insert during event enrichment. However, if the event is not recurring, I would expect the StateChange to stop updating. If you still see the StateChange updated regularly hours or days after the last occurrence, it could indicate something is unnecessarily updating the event. If it is happening to many events, a likely candidate of the update could be an Object Server trigger, Impact policy or Object Server gateway. Turning on debug logging in the Object Server will log all client SQL and can help narrow down the problem. If you still can't find the culprit, please open a PMR and support can help provide customized triggers to log what client is doing the update.