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  • 1.  ETBMA Case Study

    Posted Thu October 07, 2021 06:38 PM
    Edited by System Admin Tue November 05, 2024 05:53 PM
      |   view attached

    Purpose: Below is a case study demonstrating how Apptio Cost Transparency is utilized to solve a business problem

    Business Problem: Limited visibility of "Billed Cost" (from multiple vendors) towards company applications. 

    Objective: To enhance the Apptio Application TCO model and associated report to meet a specific business need

    Technique: Enhanced existing customized out of the box Application Billing Model to expand the inclusion of bills from multiple vendors and allocate the total billed amounts towards applications

    Scenario: We already have an Application Billing Model built into Apptio Cost Transparency. It is designed to allocate billed costs to an application from a vendor's bill. This custom model leverages the concept of TCO and allocates billed costs such as Fixed Support, Compute (Server, Storage, & Data Center), and Tickets. The problem was that it was geared and designed to allocate costs from a single vendor. There was a need to incorporate bills from other vendors into the model and the associated report.

    Process Steps:
    I followed the following high-level steps to achieve the desired outcome.
    - Investigated the business aspect of the problem
    - Worked with the stakeholder, obtained business requirements, determined technical requirements
    - Analyzed existing solution in Apptio TBM Studio, created a branch, checked out the Application Model
    - Analyzed the new data coming from the additional vendors; worked with stakeholder to get clean data
    - Created new tables for the new data, appended into the master data, and routed into the model
    - Added necessary formulae, lookups, and mapping into the master table
    - Added application retirement data, added lookups into the master table to pull in the retirement dates
    - Updated the model steps where needed and validated the data using model tables
    - Checked out the Application Billing Report and updated to add filters and column pickers
    - Enhanced and fine turned the report graphics
    - Checked in the report, model, and tables. Validated the model and report.
    - Conducted testing and validation with the stakeholders
    - Merged the branch with the trunk and promoted to stage and production.
    - Announced the release of the solution to the stakeholders with live demo

    Outcome:
    - Users can view and rationalize the billed cost for an application
    - Report helps users understand the composition of cost in terms of sub-towers and vendor
    - Report helps users identify applications with costs incurred after application retirement; which can lead to IT cost savings.
    - Report provides visibility to duplicate costs and highlights application served by multiple vendors; which have potential cost saving opportunities
    - Application retirement data helps planning teams rationalize application disposition – both near term and for long term
    - Additional fixed support contracts data helps Vendor Management better understand the applications listed under specific contracts and the respective cost allocation between applications
    - Supports application level analysis and support and compute tier based impacts

    #elite_tbma
    #tco


    #Applications

    ​​​​​
    #CostingStandard(CT-Foundation)

    Attachment(s)



  • 2.  RE: ETBMA Case Study

    Posted Fri October 08, 2021 02:10 AM
    Excellent, @Zakria Malik! Another thought-provoking study.​

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    Regards, Guillermo
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  • 3.  RE: ETBMA Case Study

    Posted Fri October 08, 2021 11:40 AM
    Hi Zakria
    Great article/Case study.Please continue to put in all the great work you and your team have been doing
    Regards
    Banu


  • 4.  RE: ETBMA Case Study

    Posted Fri October 08, 2021 02:36 PM
    Thank You Zakria.

    This is extremely relevant since we see more and more companies needing to mature how they manage their vendor portfolios. Adding visibility at the application level allows, among other things, to have a business view of the vendor offerings that will improve positioning at renewal time.

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    Juan JoseJarillo
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