Originally posted by: arguen

Hi,
I am getting below error message when I want to see the open form of (fetching children of) the below constraint from the problem browser once I got the solution.

Error message: "Oplrun process is not responding, you must relaunch the configuration"

int TW=3; dvar 

boolean x[IJV][T];   forall( v in V, i in NPD_v[v], t in T : <i,i,v> in IJV) sum (tau in t..t+ TW : tau in T) x[<i,i,v>][tau] <= TW;

My guess is that the problem arises from the sum () function but couldn't find any solution.
Thanks for any help!
Also note that : when I code the same constraint (below code) w/o tuple it doesn't give any problem.

forall( v in V, i in NPD_v[v], t in T) sum (tau in t..t+TW): tau in T) x[i][i][v][tau] <= TW;

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Originally posted by: arguen

I attached my ..\AppData\Roaming\IBM\ILOG\CPLEX_Studio124\workspace\.metadata\.oplrun file for review should you see it.
Thanks
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Originally posted by: SystemAdmin

Hi arguen,

Can you send us a small code that shows the problem so that we can examine it. Could you also tell us the platform you used for running your examples.

Thanks

Philippe
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Originally posted by: arguen

Hi Philippe,
I created a small model for your revision. It still give the same problem.
My operating system is 64 bit Windows 7.
I am using IBM ILOG CPLEX Optimization Studio - Version: 12.5 - Build id: 20121025-0240

I posted the .mod and .dat file in the atached txt file.
Thanks,

Btw, I pasted related error .log below:

!ENTRY ilog.odms.ide.core 4 0 2012-11-23 23:34:37.066 !MESSAGE Oplrun process is not responding, you must relaunch the Run Configuration.   !ENTRY ilog.odms.ide.core 1 0 2012-11-23 23:34:38.590 !MESSAGE !STACK 0 java.lang.InterruptedException at java.util.concurrent.SynchronousQueue.poll(SynchronousQueue.java:877) at ilog.odms.ide.internal.core.run.IloAbstractRunController$SyncScriptHandlingRequest.waitAndHandleResultEvent(IloAbstractRunController.java:251) at ilog.odms.ide.internal.core.run.IloAbstractRunController.processRequestScript(IloAbstractRunController.java:418) at ilog.odms.ide.internal.core.run.IloAbstractRunController.access$9(IloAbstractRunController.java:398) at ilog.odms.ide.internal.core.run.IloAbstractRunController$2.call(IloAbstractRunController.java:343) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) at java.util.concurrent.FutureTask.run(FutureTask.java:138) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) at java.lang.Thread.run(Thread.java:736)   !ENTRY ilog.odms.ide.core 4 0 2012-11-23 23:34:38.595 !MESSAGE Error handling script request #219 code: IloOdmsIde.expand(Constraint6._expandable.expand[0]) cause: java.lang.InterruptedException !STACK 0 ilog.odms.ide.internal.core.run.IloAbstractRunController$ScriptHandlingException: Error handling script request #219 code: IloOdmsIde.expand(Constraint6._expandable.expand[0]) cause: java.lang.InterruptedException at ilog.odms.ide.internal.core.run.IloAbstractRunController$ScriptHandlingRequest.handleResult(IloAbstractRunController.java:203) at ilog.odms.ide.internal.core.run.IloAbstractRunController$SyncScriptHandlingRequest.waitAndHandleResultEvent(IloAbstractRunController.java:266) at ilog.odms.ide.internal.core.run.IloAbstractRunController.processRequestScript(IloAbstractRunController.java:418) at ilog.odms.ide.internal.core.run.IloAbstractRunController.access$9(IloAbstractRunController.java:398) at ilog.odms.ide.internal.core.run.IloAbstractRunController$2.call(IloAbstractRunController.java:343) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) at java.util.concurrent.FutureTask.run(FutureTask.java:138) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) at java.lang.Thread.run(Thread.java:736)   !ENTRY ilog.odms.ide.core 4 0 2012-11-23 23:34:41.102 !MESSAGE Connection refused to host: 127.0.0.1; nested exception is: java.net.ConnectException: Connection refused: connect !STACK 0 java.rmi.ConnectException: Connection refused to host: 127.0.0.1; nested exception is: java.net.ConnectException: Connection refused: connect at sun.rmi.transport.tcp.TCPEndpoint.newSocket(TCPEndpoint.java:601) at sun.rmi.transport.tcp.TCPChannel.createConnection(TCPChannel.java:198) at sun.rmi.transport.tcp.TCPChannel.newConnection(TCPChannel.java:184) at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:110) at com.sun.jmx.remote.internal.PRef.invoke(Unknown Source) at javax.management.remote.rmi.RMIConnectionImpl_Stub.close(RMIConnectionImpl_Stub.java:121) at javax.management.remote.rmi.RMIConnector.close(RMIConnector.java:481) at javax.management.remote.rmi.RMIConnector.close(RMIConnector.java:421) at ilog.odms.ide.internal.core.run.remote.IloRemoteOplrunLauncher.close(IloRemoteOplrunLauncher.java:485) at ilog.odms.ide.internal.core.run.remote.IloRemoteRunController.fireRunTerminated(IloRemoteRunController.java:166) at ilog.odms.ide.internal.core.run.IloAbstractRunController.requestAbort(IloAbstractRunController.java:777) at ilog.odms.ide.internal.core.run.IloAbstractRunController.terminate(IloAbstractRunController.java:844) at ilog.odms.ide.internal.core.run.remote.IloRemoteRunController$1.handleDebugEvents(IloRemoteRunController.java:154) at org.eclipse.debug.core.DebugPlugin$EventNotifier.run(DebugPlugin.java:1089) at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42) at org.eclipse.debug.core.DebugPlugin$EventNotifier.dispatch(DebugPlugin.java:1123) at org.eclipse.debug.core.DebugPlugin$EventDispatchJob.run(DebugPlugin.java:390) at org.eclipse.core.internal.jobs.Worker.run(Worker.java:54) Caused by: java.net.ConnectException: Connection refused: connect at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:370) at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:232) at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:219) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366) at java.net.Socket.connect(Socket.java:528) at java.net.Socket.connect(Socket.java:477) at java.net.Socket.<init>(Socket.java:374) at java.net.Socket.<init>(Socket.java:188) at sun.rmi.transport.proxy.RMIDirectSocketFactory.createSocket(RMIDirectSocketFactory.java:22) at sun.rmi.transport.proxy.RMIMasterSocketFactory.createSocket(RMIMasterSocketFactory.java:128) at sun.rmi.transport.tcp.TCPEndpoint.newSocket(TCPEndpoint.java:595) ... 17 more

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Originally posted by: SystemAdmin

The behavior you describe seems to be a bug. I would encourage you to contact IBM support and the support engineers may be able to suggest a workaround.
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Originally posted by: arguen

Thanks for your suggestion.
I think the previous message owner is one of them. If he is not, I don't know how to contact IBM "Support". I already searched this website and cplex webpage but no support e-mail or phone number. This forum seems to me that only available option.
Regards,
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Originally posted by: SystemAdmin

Hi arguen,

If you sign in here: https://www-947.ibm.com/support/servicerequest/Home.action?lnk=msdTS-srap-usen
you will be able to ask for support on IBM products.

Regards

Philippe
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Originally posted by: arguen

Hi Philippe,
The link that you suggested asks for "IBM customer number". I got my software through "IBM Academic Initiative" and didn't get that number. Thus, I am unable to register.

For the problem: It seems to be a display error and doesn't hurt the solution (I think, a communication error with IDE and oplrun).

Anyway, I am not eager to complete the complicated process of submitting an error. (getting customer number, registering for support, reporting, sending log files, etc, etc..)
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Originally posted by: SystemAdmin

Hi arguen,

If you got the software through academic initiative, then you do not have access to support. I contacted the OPL team and the are working on fixing the problem, they do not have any workaround to propose so far. The bug fix will appear in a next release. We wil keep you posted if we can provide a workaround.

Regards

Philippe
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Originally posted by: arguen

Dear Philippe,
Thank you for your kind effort on this issue.
Warm Regards,
Arguen
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