IBM Apptio

Apptio

A place for Apptio product users to learn, connect, share and grow together.


#Aspera
#Apptio
#Automation
#FinOps
#Apptio
#ITAutomation
 View Only
  • 1.  E-mail End-Users

    Posted 09/07/16 01:23 PM

    Hi! 

     

    Does anyone know if you can send e-mails/messages via Apptio to different End-User groups?  Rather than creating and updating a list in Outlook, we would like to be able to send messages just to "Business Users" or another group.  

     

     

    Thanks!




    #CostingStandard(CT-Foundation)


  • 2.  Re: E-mail End-Users

    Posted 09/07/16 04:15 PM

    Apptio has a few actions which only work when triggered by a report button, e.g.:
    Ribbon > Insert > Button
    Right click the new button, then: Properties > (top) Actions > Server Action

     

    More info in the online Help > (left) Technical Reference > Using ApptioScript .

     

    One of the commands is SendEmail, which will send an email, and it can include dynamic text using Apptio’s <%=function%> syntax.

     

    SendEmail(to, subject, message, optionalParams)
    Example: SendEmail("user1@company.com", "subject", "message", replyTo="user2@company2.com", importance="high/low", replyBy="date", ignoreErrors="true/false")

     

    There are no role-based email distribution lists within Apptio. If you’d like a one-click button which emails multiple users, you’d want to set up a distribution list using an email alias, presumably within Microsoft Exchange Server (or your copy of Outlook might let you create these aliases, depending on permissions granted to you by IT).

     

    Or you can hard-code a distribution list within a report button's ApptioScript code if you want to, by separating each command on its own line:
    SendEmail("user1@company.com", "Test Subject", "Body Text")
    SendEmail("user2@company.com", "Test Subject", "Body Text")
    SendEmail("user3@company.com", "Test Subject", "Body Text")
    SendEmail("user4@company.com", "Test Subject", "Body Text")
    …etc.


    #CostingStandard(CT-Foundation)