Hello,

we upgrade a ICM 5.3.3 to BAW, CM is integrated, now we want to deploy the case solution (version 5.3.3) without promoting it into WorkflowCenter on a production environment (this one as the same level of the development environment, upgrading ICM 5.3.3 to BAW without promoting).
Is it possible ? OR the promotion is required to deploy the existing solution ?

Thanks for help.

------------------------------
Yannick Martin
------------------------------

Yannic,

Once you moved to BAW, you need to promote solution and then deploy using WC. From our experience, we found things becoming very messy after moving to BAW and not so straight forward as compared to ICM world. Things become more complicated if you have good amount of custom widgets like we have (17 widgets). So we decided to stay with ICM 5.3.3 and will discontinue if IBM drops native ICM support, very unfortunate. Good luck with BAW if you plan to use Case component.

-Nitin

------------------------------
Nitin Upasani
------------------------------

Original Message:
Sent: Fri April 23, 2021 08:10 AM
From: Yannick Martin
Subject: Case solution promoting or not

Hello,

we upgrade a ICM 5.3.3 to BAW, CM is integrated, now we want to deploy the case solution (version 5.3.3) without promoting it into WorkflowCenter on a production environment (this one as the same level of the development environment, upgrading ICM 5.3.3 to BAW without promoting).
Is it possible ? OR the promotion is required to deploy the existing solution ?

Thanks for help.

------------------------------
Yannick Martin
------------------------------

Hi Nitin,

would you be so kind to give some examples in which areas the existence of custom widgets make managing a Case solution more "messy" or complicated when promoting it to BAW?

Thanks in advance!

Best regards,
Michael

------------------------------
Michael Kirchner
Leading Technical Specialist - Digital Business Automation
IBM Technology
Germany
------------------------------

Original Message:
Sent: Fri April 23, 2021 09:00 AM
From: Nitin Upasani
Subject: Case solution promoting or not

Yannic,

Once you moved to BAW, you need to promote solution and then deploy using WC. From our experience, we found things becoming very messy after moving to BAW and not so straight forward as compared to ICM world. Things become more complicated if you have good amount of custom widgets like we have (17 widgets). So we decided to stay with ICM 5.3.3 and will discontinue if IBM drops native ICM support, very unfortunate. Good luck with BAW if you plan to use Case component.

-Nitin

------------------------------
Nitin Upasani

Original Message:
Sent: Fri April 23, 2021 08:10 AM
From: Yannick Martin
Subject: Case solution promoting or not

Hello,

we upgrade a ICM 5.3.3 to BAW, CM is integrated, now we want to deploy the case solution (version 5.3.3) without promoting it into WorkflowCenter on a production environment (this one as the same level of the development environment, upgrading ICM 5.3.3 to BAW without promoting).
Is it possible ? OR the promotion is required to deploy the existing solution ?

Thanks for help.

------------------------------
Yannick Martin
------------------------------

Original Message:
Sent: 4/26/2021 2:40:00 AM
From: Michael Kirchner
Subject: RE: Case solution promoting or not

Hi Nitin,

would you be so kind to give some examples in which areas the existence of custom widgets make managing a Case solution more "messy" or complicated when promoting it to BAW?

Thanks in advance!

Best regards,
Michael

------------------------------
Michael Kirchner
Leading Technical Specialist - Digital Business Automation
IBM Technology
Germany
------------------------------

Original Message:
Sent: Fri April 23, 2021 09:00 AM
From: Nitin Upasani
Subject: Case solution promoting or not

Yannic,

Once you moved to BAW, you need to promote solution and then deploy using WC. From our experience, we found things becoming very messy after moving to BAW and not so straight forward as compared to ICM world. Things become more complicated if you have good amount of custom widgets like we have (17 widgets). So we decided to stay with ICM 5.3.3 and will discontinue if IBM drops native ICM support, very unfortunate. Good luck with BAW if you plan to use Case component.

-Nitin

------------------------------
Nitin Upasani

Original Message:
Sent: Fri April 23, 2021 08:10 AM
From: Yannick Martin
Subject: Case solution promoting or not

Hello,

we upgrade a ICM 5.3.3 to BAW, CM is integrated, now we want to deploy the case solution (version 5.3.3) without promoting it into WorkflowCenter on a production environment (this one as the same level of the development environment, upgrading ICM 5.3.3 to BAW without promoting).
Is it possible ? OR the promotion is required to deploy the existing solution ?

Thanks for help.

------------------------------
Yannick Martin
------------------------------

Dear Nitin, I'm working in the' Expertise Connect' program, and I've stepped over your post. 
I'd like to sort the issues you've been facing. It is true that most customers would need minor changes in the plugin bootstrap code if it refers to Case Client application, but other than that, functionality shouldn't be broken.
I've ensured support of our development team to review your custom plugins. Are you willing to share them?
Please reach out to me using mkorell@de.ibm.com to consider next steps.
Thank you so much for giving us the chance to understand the issues!!

------------------------------
Mathias Korell
------------------------------

Original Message:
Sent: Mon April 26, 2021 07:04 PM
From: Nitin Upasani
Subject: Case solution promoting or not

Hello Michael,

 

We have developed multiple widgets/plug-ins for Case Manager. All these are not working once we move to BAW. Issue is that we developed all these with latest method, meaning no ear/war file and no deployment using Configmgr. We just deploy using icmadmin. We found these not working with BAW as it needs web.xml with widgets/plug-ins to handle CORS. This leads for us to too much refactoring work and tedious job of being dependent on Configmgr rather than deploying using icmadmin. One of the many reasons we stopped considering moving to BAW.

 

Regards,

-n

-----------

Nitin Upasani

Director

YRS Solutions

nupasani@yrssolutions.com

Office: +1 703.279.6580

Mobile: +1 518.763.2255

 

Original Message:
Sent: 4/26/2021 2:40:00 AM
From: Michael Kirchner
Subject: RE: Case solution promoting or not

Hi Nitin,

would you be so kind to give some examples in which areas the existence of custom widgets make managing a Case solution more "messy" or complicated when promoting it to BAW?

Thanks in advance!

Best regards,
Michael

------------------------------
Michael Kirchner
Leading Technical Specialist - Digital Business Automation
IBM Technology
Germany

Original Message:
Sent: Fri April 23, 2021 09:00 AM
From: Nitin Upasani
Subject: Case solution promoting or not

Yannic,

Once you moved to BAW, you need to promote solution and then deploy using WC. From our experience, we found things becoming very messy after moving to BAW and not so straight forward as compared to ICM world. Things become more complicated if you have good amount of custom widgets like we have (17 widgets). So we decided to stay with ICM 5.3.3 and will discontinue if IBM drops native ICM support, very unfortunate. Good luck with BAW if you plan to use Case component.

-Nitin

------------------------------
Nitin Upasani

Original Message:
Sent: Fri April 23, 2021 08:10 AM
From: Yannick Martin
Subject: Case solution promoting or not

Hello,

we upgrade a ICM 5.3.3 to BAW, CM is integrated, now we want to deploy the case solution (version 5.3.3) without promoting it into WorkflowCenter on a production environment (this one as the same level of the development environment, upgrading ICM 5.3.3 to BAW without promoting).
Is it possible ? OR the promotion is required to deploy the existing solution ?

Thanks for help.

------------------------------
Yannick Martin
------------------------------

Hi all.

When you upgrade to BAW, you still have access to the classic Case Builder landing page and all your original solutions (an easy way to get there is from the menu in Workflow Center (top right).

From there, you can open your 5.3.x solutions as usual and there will only be a minor version upgrade similar to what you might expect going from 5.3.2 to 5.3.3.

This is not the same as doing a full project promotion which creates the new combined BAW case/process project.

You are running on the current architecture and code base and do to make sure any custom case plugins are also moved to their new location.

------------------------------
DAVE PERMAN
------------------------------

Original Message:
Sent: Fri April 23, 2021 09:00 AM
From: Nitin Upasani
Subject: Case solution promoting or not

Yannic,

Once you moved to BAW, you need to promote solution and then deploy using WC. From our experience, we found things becoming very messy after moving to BAW and not so straight forward as compared to ICM world. Things become more complicated if you have good amount of custom widgets like we have (17 widgets). So we decided to stay with ICM 5.3.3 and will discontinue if IBM drops native ICM support, very unfortunate. Good luck with BAW if you plan to use Case component.

-Nitin

------------------------------
Nitin Upasani

Original Message:
Sent: Fri April 23, 2021 08:10 AM
From: Yannick Martin
Subject: Case solution promoting or not

Hello,

we upgrade a ICM 5.3.3 to BAW, CM is integrated, now we want to deploy the case solution (version 5.3.3) without promoting it into WorkflowCenter on a production environment (this one as the same level of the development environment, upgrading ICM 5.3.3 to BAW without promoting).
Is it possible ? OR the promotion is required to deploy the existing solution ?

Thanks for help.

------------------------------
Yannick Martin
------------------------------

Hi Yannik,

as far as I know, you can still manage your "legacy" Case Manager solution using the classic "Case Builder" in your dev environment and use the Case Manager Config Manager to deploy it to your production environment, just the way you did it before upgrading to BAW.
The question, however, is why you would want to avoid promoting the solution and manage it in Workflow Center, as this would be the natural way forward. Would you be so kind to give an indication why you would not promote the solution?

Best regards,
Michael

------------------------------
Michael Kirchner
Leading Technical Specialist - Digital Business Automation
IBM Technology
Germany
------------------------------

Original Message:
Sent: Fri April 23, 2021 08:10 AM
From: Yannick Martin
Subject: Case solution promoting or not

Hello,

we upgrade a ICM 5.3.3 to BAW, CM is integrated, now we want to deploy the case solution (version 5.3.3) without promoting it into WorkflowCenter on a production environment (this one as the same level of the development environment, upgrading ICM 5.3.3 to BAW without promoting).
Is it possible ? OR the promotion is required to deploy the existing solution ?

Thanks for help.

------------------------------
Yannick Martin
------------------------------

Hi Yannik,

When an ICM 5.3.3 solution is promoted to BAW, then users can take advantage of several new features like performing solution versioning & snapshoting, debug and playback your activity processes in development, etc. In addition, users can design their activities as advanced BPM Workflows on WebPD. Many of our existing ICM customers have already migrated successfully to BAW. The migration and subsequent deployment to production env is pretty straightforward.Â

For more details - https://community.ibm.com/community/user/automation/blogs/olaf-hahnl1/2020/05/25/from-icm-to-baw-dev-end-user-view . You can reach out to us for any help.

If users choose not to promote their solutions to BAW, then they can still operate the same way as before. It is not mandatory to promote a solution, however we advice our customers to migrating to BAW in order to use the benefits and new features that will be added to next releases.

Thank you,
Prasad
BAW Development, IBM India.

------------------------------
BALUNAINI PRASAD
------------------------------

Original Message:
Sent: Mon April 26, 2021 02:35 AM
From: Michael Kirchner
Subject: Case solution promoting or not

Hi Yannik,

as far as I know, you can still manage your "legacy" Case Manager solution using the classic "Case Builder" in your dev environment and use the Case Manager Config Manager to deploy it to your production environment, just the way you did it before upgrading to BAW.
The question, however, is why you would want to avoid promoting the solution and manage it in Workflow Center, as this would be the natural way forward. Would you be so kind to give an indication why you would not promote the solution?

Best regards,
Michael

------------------------------
Michael Kirchner
Leading Technical Specialist - Digital Business Automation
IBM Technology
Germany

Original Message:
Sent: Fri April 23, 2021 08:10 AM
From: Yannick Martin
Subject: Case solution promoting or not

Hello,

we upgrade a ICM 5.3.3 to BAW, CM is integrated, now we want to deploy the case solution (version 5.3.3) without promoting it into WorkflowCenter on a production environment (this one as the same level of the development environment, upgrading ICM 5.3.3 to BAW without promoting).
Is it possible ? OR the promotion is required to deploy the existing solution ?

Thanks for help.

------------------------------
Yannick Martin
------------------------------

When an ICM 5.3.3 solution is promoted to BAW, then users can take advantage of several new features like performing solution versioning & snapshoting, debug and playback your activity processes in development, etc. In addition, users can design their activities as advanced BPM Workflows on WebPD. Many of our existing ICM customers have already migrated successfully to BAW. The migration and subsequent deployment to production env is pretty straightforward. For more details - https://community.ibm.com/community/user/automation/blogs/olaf-hahnl1/2020/05/25/from-icm-to-baw-dev-end-user-view . You can reach out to us for any help.If users choose not to promote their solutions to BAW, then they can still operate the same way as before. It is not mandatory to promote a solution, however we advice our customers to migrating to BAW in order to use the benefits and new features that will be added to next releases.

------------------------------
RUPA RAO
------------------------------

Original Message:
Sent: Fri April 23, 2021 08:10 AM
From: Yannick Martin
Subject: Case solution promoting or not

Hello,

we upgrade a ICM 5.3.3 to BAW, CM is integrated, now we want to deploy the case solution (version 5.3.3) without promoting it into WorkflowCenter on a production environment (this one as the same level of the development environment, upgrading ICM 5.3.3 to BAW without promoting).
Is it possible ? OR the promotion is required to deploy the existing solution ?

Thanks for help.

------------------------------
Yannick Martin
------------------------------

Hi,

With promote solution, an option is provided to users to move to BAW if they choose to. This way users can use more advanced BAW process to implement their case activities. Additionally, they can make use of many other rich features like snapshoting, process playback/debug, etc and also take advantage of all the new features of next releases. Deploying your solution from Workflow Center is also straight forward. Doc link - https://www.ibm.com/docs/en/baw/20.x?topic=management-migrating-deploying-case-solutions. You can reach out to support if you have any issues. We have seen several of our ICM customers who have already migrated to BAW.

However, promoting a solution is not mandatory. If you choose to retain your solution as an ICM solution, you can still continue the same way as you did in ICM 5.3.3. 

Thank you,
Prasad.

------------------------------
BALUNAINI PRASAD
------------------------------

Original Message:
Sent: Fri April 23, 2021 08:10 AM
From: Yannick Martin
Subject: Case solution promoting or not

Hello,

we upgrade a ICM 5.3.3 to BAW, CM is integrated, now we want to deploy the case solution (version 5.3.3) without promoting it into WorkflowCenter on a production environment (this one as the same level of the development environment, upgrading ICM 5.3.3 to BAW without promoting).
Is it possible ? OR the promotion is required to deploy the existing solution ?

Thanks for help.

------------------------------
Yannick Martin
------------------------------

Hi,

thanks to all for your answers, in fact our customer request causes such situation.

Michael and Balunaini said :
"as far as I know, you can still manage your "legacy" Case Manager solution using the classic "Case Builder" in your dev environment and use the Case Manager Config Manager to deploy it to your production environment, just the way you did it before upgrading to BAW."

My last questions is, is it possible to use the BAWadmin desktop to deploy the 5.3.3 solution WITHOUT promoting the solution or is the Case Manager Config manager required ?

Thanks again



------------------------------
Yannick Martin
------------------------------

Original Message:
Sent: Fri April 23, 2021 11:46 PM
From: BALUNAINI PRASAD
Subject: Case solution promoting or not

Hi,

With promote solution, an option is provided to users to move to BAW if they choose to. This way users can use more advanced BAW process to implement their case activities. Additionally, they can make use of many other rich features like snapshoting, process playback/debug, etc and also take advantage of all the new features of next releases. Deploying your solution from Workflow Center is also straight forward. Doc link - https://www.ibm.com/docs/en/baw/20.x?topic=management-migrating-deploying-case-solutions. You can reach out to support if you have any issues. We have seen several of our ICM customers who have already migrated to BAW.

However, promoting a solution is not mandatory. If you choose to retain your solution as an ICM solution, you can still continue the same way as you did in ICM 5.3.3. 

Thank you,
Prasad.

------------------------------
BALUNAINI PRASAD

Original Message:
Sent: Fri April 23, 2021 08:10 AM
From: Yannick Martin
Subject: Case solution promoting or not

Hello,

we upgrade a ICM 5.3.3 to BAW, CM is integrated, now we want to deploy the case solution (version 5.3.3) without promoting it into WorkflowCenter on a production environment (this one as the same level of the development environment, upgrading ICM 5.3.3 to BAW without promoting).
Is it possible ? OR the promotion is required to deploy the existing solution ?

Thanks for help.

------------------------------
Yannick Martin
------------------------------

Hi Yannick,

BAW Admin desktop is available to deploy ICM solutions just like before. However, when a solution is promoted, we no longer manage them from BAW Desktop. Instead, the lifecycle of the promoted solutions is managed from Workflow Center.

Thank you,
Prasad.


------------------------------
BALUNAINI PRASAD
------------------------------

Original Message:
Sent: Tue April 27, 2021 07:57 AM
From: Yannick Martin
Subject: Case solution promoting or not

Hi,

thanks to all for your answers, in fact our customer request causes such situation.

Michael and Balunaini said :
"as far as I know, you can still manage your "legacy" Case Manager solution using the classic "Case Builder" in your dev environment and use the Case Manager Config Manager to deploy it to your production environment, just the way you did it before upgrading to BAW."

My last questions is, is it possible to use the BAWadmin desktop to deploy the 5.3.3 solution WITHOUT promoting the solution or is the Case Manager Config manager required ?

Thanks again



------------------------------
Yannick Martin

Original Message:
Sent: Fri April 23, 2021 11:46 PM
From: BALUNAINI PRASAD
Subject: Case solution promoting or not

Hi,

With promote solution, an option is provided to users to move to BAW if they choose to. This way users can use more advanced BAW process to implement their case activities. Additionally, they can make use of many other rich features like snapshoting, process playback/debug, etc and also take advantage of all the new features of next releases. Deploying your solution from Workflow Center is also straight forward. Doc link - https://www.ibm.com/docs/en/baw/20.x?topic=management-migrating-deploying-case-solutions. You can reach out to support if you have any issues. We have seen several of our ICM customers who have already migrated to BAW.

However, promoting a solution is not mandatory. If you choose to retain your solution as an ICM solution, you can still continue the same way as you did in ICM 5.3.3. 

Thank you,
Prasad.

------------------------------
BALUNAINI PRASAD

Original Message:
Sent: Fri April 23, 2021 08:10 AM
From: Yannick Martin
Subject: Case solution promoting or not

Hello,

we upgrade a ICM 5.3.3 to BAW, CM is integrated, now we want to deploy the case solution (version 5.3.3) without promoting it into WorkflowCenter on a production environment (this one as the same level of the development environment, upgrading ICM 5.3.3 to BAW without promoting).
Is it possible ? OR the promotion is required to deploy the existing solution ?

Thanks for help.

------------------------------
Yannick Martin
------------------------------

Hi Balunaini,

thanks for help.



------------------------------
Yannick Martin
------------------------------

Original Message:
Sent: Tue April 27, 2021 08:21 AM
From: BALUNAINI PRASAD
Subject: Case solution promoting or not

Hi Yannick,

BAW Admin desktop is available to deploy ICM solutions just like before. However, when a solution is promoted, we no longer manage them from BAW Desktop. Instead, the lifecycle of the promoted solutions is managed from Workflow Center.

Thank you,
Prasad.


------------------------------
BALUNAINI PRASAD

Original Message:
Sent: Tue April 27, 2021 07:57 AM
From: Yannick Martin
Subject: Case solution promoting or not

Hi,

thanks to all for your answers, in fact our customer request causes such situation.

Michael and Balunaini said :
"as far as I know, you can still manage your "legacy" Case Manager solution using the classic "Case Builder" in your dev environment and use the Case Manager Config Manager to deploy it to your production environment, just the way you did it before upgrading to BAW."

My last questions is, is it possible to use the BAWadmin desktop to deploy the 5.3.3 solution WITHOUT promoting the solution or is the Case Manager Config manager required ?

Thanks again



------------------------------
Yannick Martin

Original Message:
Sent: Fri April 23, 2021 11:46 PM
From: BALUNAINI PRASAD
Subject: Case solution promoting or not

Hi,

With promote solution, an option is provided to users to move to BAW if they choose to. This way users can use more advanced BAW process to implement their case activities. Additionally, they can make use of many other rich features like snapshoting, process playback/debug, etc and also take advantage of all the new features of next releases. Deploying your solution from Workflow Center is also straight forward. Doc link - https://www.ibm.com/docs/en/baw/20.x?topic=management-migrating-deploying-case-solutions. You can reach out to support if you have any issues. We have seen several of our ICM customers who have already migrated to BAW.

However, promoting a solution is not mandatory. If you choose to retain your solution as an ICM solution, you can still continue the same way as you did in ICM 5.3.3. 

Thank you,
Prasad.

------------------------------
BALUNAINI PRASAD

Original Message:
Sent: Fri April 23, 2021 08:10 AM
From: Yannick Martin
Subject: Case solution promoting or not

Hello,

we upgrade a ICM 5.3.3 to BAW, CM is integrated, now we want to deploy the case solution (version 5.3.3) without promoting it into WorkflowCenter on a production environment (this one as the same level of the development environment, upgrading ICM 5.3.3 to BAW without promoting).
Is it possible ? OR the promotion is required to deploy the existing solution ?

Thanks for help.

------------------------------
Yannick Martin
------------------------------