Hi everyone,

Does anyone have a recommended approach for mapping applications to servers? Has anyone had success with any particular toolsets for automating this?

We are currently using manual processes to keep our app-server mapping updated but it is extremely time consuming!

thanks

Matt

My recommendation is to start with the business process to manage servers, automate, and feed that data to TBM.

I did have to maintain a manual mapping a few years ago. Back then we coordinated a naming convention for servers that allowed us to map servers to apps, but manual really does not work (at a reasonable cost).

This is a task for the CMDB team. They are the experts and should take responsibility for it. This is a task much larger than TBM, with great benefits to TBM but not driven 100% by it. There are automated network sweepers that do many more things than just map servers to apps and resolve the issue in a heart beat. We use ServiceNow.

More important than the tool, or at least as important, is the business process, and discipline to follow it, to manage servers in a way that the tool of your choice is effective.

Thanks - our server naming convention will definitely group our server fleet down to functional level, just not quite to specific server-app mapping.

Excellent points on the CMDB and business process. I'm in discussion with our CMDB team on a number of things and will raise these with them as well!

regards