On www.ibm.com/academic/home, there is a link 'Already registered? Log in'. When I click on it, the page ur.us-south.cf.appdomain.cloud/a2mt/email-auth appears and tells me to enter my academic institution issued mail address. When I enter this address and click on 'Submit', the 'Academic Access Management Tool' page appears where one is supposed to enter name and IBM ID and a password. When I enter this information, including the password, a message appears stating that I already have an IBM ID and that I should log in with it by entering my password. But, as I said, the password is already entered. Entering it again makes the same message pop up again. This is a bug.
My IBM ID works fine when I log in, e.g., on www.ibm.com/products/ilog-cplex-optimization-studio. When I move from there to www.ibm.com/academic/home, however, the latter page does not recognize that I am logged in.
I tried several browsers and settings (no popup-blocker, no VPN, no ad blocker) on several computers (all with Windows 10), but to no avail.
Please note that my student email address and the email used for MyIBM ID are different.
rpandit@osoftec.com (IBMID)
rheap@uab.edu (AcademicID)
Any help is greatly appreciated. Please reply to any of these addresses.
Thanks.
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R Pandit
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