Originally posted by: MsMarigno

I have this message when I use Cplex:
"CPLEX Error 32201: ILM Error 8: CPLEX: access key has expired"
I tried to re-install the software and license (academic license) but it doesn't work!
Any help?
Thenks!
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Originally posted by: SystemAdmin

You needn't have to reinstall the software. Just updating the license file (typically called the access.ilm file present by default under the C:\ILOG\ILM\ folder on windows machines and /usr/ilog/ilm directory on Unix/Linux boxes) with the contents of the new license file should be enough.

The error itself indicates that the license file is no longer valid and has expired- you should be able to verify this by opening the license file using the wordpad/notepad and then if you see a date in the 'CPLEX' line which is in the past, then that would explain the reason for the error. If that is indeed the case, then I would recommend you to use the following academic initiative link and request a new license based via the 2nd link in there:
http://www-01.ibm.com/support/docview.wss?uid=swg21419058

Hope this helps and explains.
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Originally posted by: MsMarigno

Thank you for your reply.
I'm sorry, I have already tried this option, but it doesn't work.
My license will expire in the january.
Other suggestion?
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Originally posted by: SystemAdmin

> I'm sorry, I have already tried this option, but it doesn't work.
> My license will expire in the january.

Can you send me your license file (araman (at) us (dot) ibm (dot) com)? Also, please send me the complete error message when you try to run the interactive optimizer using your current license file.

Thank you.
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Originally posted by: SystemAdmin

hi
my compute has the same situation,but ,the link is invild;
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Originally posted by: SystemAdmin

hi
can you tell me where i can to download the access.ilm file
think you
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Originally posted by: GuangFeng

You should not need a key now for the latest release. Please check this thread

http://www.ibm.com/developerworks/forums/thread.jspa?messageID=14819370
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Originally posted by: MsMarigno

Finally we have solved!
The variable name was setted in a wrong location!
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Originally posted by: Yifen

Hi, I have a similar problem of this. The ilm file indicates the expiration date is June 2012, but CPLEX shows "CPLEX Error 32201: ILM Error 8: CPLEX: access key has expired (see http://support.ilog.com/faqmsg?m=ILM-8&v=2.62f)."

Can someone give me some hint to resolve this problem? Thank you.
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Originally posted by: Yifen

I found the problem, which is also the setting of environmental variable, ILOG_LICENSE_FILE, was pointed to the wrong directory.
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