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  • 1.  ICC & B2Bi Integration With Microsoft Teams

    Posted Wed December 13, 2023 12:40 PM

    Has anyone integrated IBM Control Center or SFG B2Bi with Microsoft Teams?

    I see posts indicating that it can be done, but I'm not finding anything indicating how.  We would like to have B2B & ICC send alerts to Microsoft Teams instead of e-mail.  If anyone knows the 'how' please fill me in!



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    Peter Milakovich
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  • 2.  RE: ICC & B2Bi Integration With Microsoft Teams

    Posted Thu December 14, 2023 01:56 AM

    Hi Peter,

    Microsoft's Graph API includes many function to interact with MS Teams. Think that would be the best approach to integrate with B2Bi.

    Eg. sending a message to a chat / channel

    https://learn.microsoft.com/de-de/graph/api/chatmessage-post?view=graph-rest-1.0&tabs=http

    Best regards

    Manuel



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    Manuel Frank
    Integration Architect
    Andreas STIHL AG & Co. KG
    Waiblingen
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    Original Message


  • 3.  RE: ICC & B2Bi Integration With Microsoft Teams

    Posted Thu December 14, 2023 08:13 AM

    Thanks for the link Manuel, I've reviewed it and it appears to be similar to some other products that appear to be able to communicate/send messages into Microsoft Teams.  I've found multiple tools that have the capability, but I'm not seeing anything specific on how I get the data out of B2Bi, to the tool, so it can then pass it on to Teams.  That's the piece I appear to be missing.  If you or anyone else might have some ideas, I'd greatly appreciate the insight.



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    Peter Milakovich
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    Original Message


  • 4.  RE: ICC & B2Bi Integration With Microsoft Teams

    Posted Thu December 14, 2023 08:55 AM

    Hi Peter,

    To send alerts from ICC to teams you can use the Control Center action "run an OS command".  That command can contain a script that calls this API mentioned above.  

    https://learn.microsoft.com/de-de/graph/api/chatmessage-post?view=graph-rest-1.0&tabs=http

    See more about what is possible with Control Center actions here:

    https://www.youtube.com/watch?v=xmL2wFDQvLY&list=PLszsSZY88soiOPaFK7_Fl5YSQ-oHLgQzm&index=17



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    Mike Lamb
    Product Manager
    IBM
    Austin TX
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    Original Message


  • 5.  RE: ICC & B2Bi Integration With Microsoft Teams

    Posted Thu December 14, 2023 09:11 AM
    Edited by Manuel Frank Thu December 14, 2023 09:21 AM

    There is a thread here somewhere where it is described on how to call Graph API from B2Bi for SharePoint file exchange.

    Could be easily changed to Teams post.

    Edit:

    https://community.ibm.com/community/user/dataexchange/discussion/sterling-b2b-integrator-authentication-for-sharepoint-online



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    Manuel Frank
    Integration Architect
    Andreas STIHL AG & Co. KG
    Waiblingen
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    Original Message


  • 6.  RE: ICC & B2Bi Integration With Microsoft Teams

    Posted Thu December 14, 2023 08:46 AM

    The first part would be creating a Control Center alert that runs a command line.  The second part would be having that command line send a Teams message, which seems to be possible from a Windows command prompt:  https://www.reddit.com/r/MicrosoftTeams/comments/lnqpbk/how_to_send_a_teams_chat_message_from_a_windows/?rdt=55229

     




    Original Message


  • 7.  RE: ICC & B2Bi Integration With Microsoft Teams

    Posted Thu December 14, 2023 09:02 AM

    Great find!  Thanks!  I'll have to look for something similar for unix.  Appreciate the tip, it'll help me hone my search!



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    Peter Milakovich
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    Original Message