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IBM Global HighAvailability Mailbox Management Console timesout

  • 1.  IBM Global HighAvailability Mailbox Management Console timesout

    Posted Fri November 03, 2023 05:06 PM

    Hi Team,

          My Single Sign on from B2B console --> Deployment --> Global Mailbox --> Mailbox Administration opens up, 'IBM Global HighAvailability Mailbox Management Console'

    However, it timesout and shows this page, where 'B2B Sterling Integrator login-id' fails with 'invalid username/password'.  
    'Only the user admin with which the application is installed logs in'. This user/password cannot be distributed. Please reply if there is a workaround


    Thanks and Regards,

    Premganesh Damodaran



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    PremGanesh Damodaran
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  • 2.  RE: IBM Global HighAvailability Mailbox Management Console timesout

    Posted Mon November 06, 2023 06:23 AM

    According to the docs users who are assigned to the following permission groups should be able to login:

    • MAILBOX
    • Deployment
    • Mailbox Administrators
    • Sterling B2B Integrator Admin

    If you have the right permissions and still can't login then please open a support case.



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    RICHARD CROSS
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