Cloud Global

 View Only

  • 1.  account upgrade

    Posted Tue April 05, 2022 09:18 AM
    I can't upgrade my account I get a credit card authorization error is there anyone who can help with this?


    hata code:REG-PAYGO-UPGRADE-8XW0WABMLNPC1

    ------------------------------
    Ömer mn
    ------------------------------


  • 2.  RE: account upgrade

    Posted Mon June 26, 2023 11:07 AM

    I am facing similar issue and i tried everything. It seems like is no due to mismatch data. It is due to the account name. It get reject if you have middl eastern name. IBm has more prejudice than the airport  



    ------------------------------
    Mohammed Mustafa
    ------------------------------

    Original Message


  • 3.  RE: account upgrade

    Posted Thu July 13, 2023 03:31 PM

    This occurred to me as well. You should contact them at verify@us.ibm.com, they are equipped to assist in addressing the issue you're facing. They asked for a two-hour timeframe that would be optimal for a phone conversation. I responded immediately, stating that the current moment would be the most suitable. Much to my satisfaction, they reacted swiftly by placing a call straight away.



    ------------------------------
    Tracy Brazis
    ------------------------------

    Original Message


  • 4.  RE: account upgrade

    Posted Mon December 04, 2023 07:35 AM

    FYI.... I was getting the same error message as you while using a few different cards, so I emailed the verify email address and they replied, "the upgrade of your account is not being successful because the system is detecting the use of an anonymizer on your internet connection." I've never heard of a VPN being called an "anonymizer", but I shut it off, registered again and it went through no problem.



    ------------------------------
    Michael Wilhoyt
    ------------------------------

    Original Message


  • 5.  RE: account upgrade

    Posted Wed December 13, 2023 06:20 AM
    Edited by Abu Saleh Thu December 14, 2023 12:57 AM

    If you're encountering a credit card authorization error with the specific error code "REG-PAYGO-UPGRADE-8XW0WABMLNPC1" when trying to upgrade your account, it's recommended to reach out to the customer support or technical support of the service or platform you're dealing with. The error code provided is likely specific to their system, and they will have the necessary insights to assist you.

    Contact the customer support team through their official channels, which may include a support portal on their website, email support, or a helpline. When reaching out for assistance, make sure to provide the error code, a detailed description of the issue you're facing, and any relevant account information. The support team will guide you through the troubleshooting steps or provide specific instructions to resolve the credit card authorization error and complete the upgrade process.



    ------------------------------
    Abu Saleh
    ------------------------------

    Original Message


  • 6.  RE: account upgrade

    Posted Wed January 10, 2024 11:41 AM

    I am also suffering from this problem. But thank you for this valuable information. I hope this will work.



    ------------------------------
    Harry Brook
    ------------------------------

    Original Message