Enhanced IT Performance and Reduced Operational Costs for Telecom Industry

In the fast-paced telecom and Communications as a Service (CaaS) sector, the pressure to innovate never stops. Providers face the constant challenge of meeting stringent regulatory requirements, keeping pace with aggressive competition, and delivering seamless experiences that meet rising customer expectations.

Yet many providers remain tied to legacy bare metal architectures that are costly to maintain, difficult to scale, and inherently inflexible. These outdated systems drive up operational costs, undermine the ability to keep up with evolving market demands, and often result in higher prices for end users.

How Telecom Leaders Can Maintain a Competitive Edge

One global provider, operating across seven data centers worldwide, faced exactly this challenge. Burdened by significant legacy technical debt, high operational costs, and architectural complexity, their growth potential was constrained.

Limited scalability further drove up costs for end users, making modernization not just a strategic goal but a business necessity. Their vision was clear: a secure, highly available, and agile IT environment capable of reducing complexity, lowering costs while enhancing performance, and scaling seamlessly to meet increasing demand.

Proven Success: Modernizing Telecom Infrastructure for Competitive Advantage

How IBM Cloud Delivered the Transformation

IBM Cloud stepped in with a transformation strategy centered around VMware Cloud Foundation as a Service (VCFaaS). Delivered as a fully managed, consumption-based model, VCFaaS enabled the client to offload infrastructure monitoring, maintenance, and management entirely to IBM. This freed their internal teams to focus on service innovation rather than day-to-day operational tasks.

The solution was powered by Intel® Xeon® Gen 4 Scalable processors, delivering enhanced performance, energy efficiency, and scalability to support demanding telecom workloads.

To make the transition seamless, IBM leveraged its Migration Acceleration Program, reducing upfront migration costs and shortening the deployment timeline. Partner PrimaryIO executed a smooth migration from bare metal to VCFaaS and upgraded the client’s connectivity from Direct Link 1.0 to Direct Link 2.0, ensuring low-latency, high-speed access for mission-critical workloads. The result was a modern, streamlined infrastructure capable of supporting both multi-tenant non-production environments and reserved-capacity production workloads.

How Telecom Providers Are Capitalizing on Modern Infrastructure

Today, the telecom provider enjoys a modern platform with reduced operational overhead, greater agility, and enhanced reliability. The architecture is future-ready, supporting not only current workloads but also new opportunities in AI, analytics, and 5G integration. Costs are lower, scalability is on demand, and the overall client experience has improved dramatically.

 Why Telecom Leaders Choose IBM Cloud

This telecom transformation drew on IBM’s proven track record in other highly regulated industries, such as telecom, healthcare, or financial services. In one case, IBM migrated a healthcare provider from on-premises to a HIPAA-compliant VMware Cloud Foundation environment, again powered by Intel® Xeon® Gen 4 processors.

The parallels between healthcare and telecom modernization are clear; both require secure, scalable, and high-performance infrastructure with minimal downtime. With IBM Cloud, telecom providers can gain:

• Lower operational costs through reduced infrastructure ownership and management overhead

• Faster service deployment with automated provisioning and streamlined processes

• Higher performance and reliability powered by Intel® Xeon® Gen 4 processors

• On-demand scalability for both production and non-production workloads

• Simplified architecture that reduces complexity and accelerates innovation

• High availability and resiliency with built-in redundancy and disaster recovery

• Strong compliance and security meeting stringent telecom regulations

• Future-ready platform supporting AI, analytics, and 5G integration

Results and Business Impact

In an industry defined by speed, scale, and innovation, modernization is no longer optional, it is essential. By partnering with IBM Cloud and adopting VCFaaS, telecom providers can position themselves for long-term success delivering faster, more reliable, and more secure connectivity to end clients while keeping operational costs under control. Those who modernize now will be the ones leading the charge into the next era of telecom.

Take the Next Step: Pricing and Promotions

1) Receive $1000 in IBM Cloud credits to use in the next 60 days. Enter Promo code "VCFAAS1000"

2) Limited time promo: 50% discount on 1 and 3 year contract
 

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