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Blog Entry
Automation Ninja Series Focuses on IBM RPA on May 5 (and you’ll get a killer Margarita recipe!)

There’s a new Process Ninja episode on May 5, focused on IBM’s Robotic Process Automation acquisition. “Become a Task Automation Ninja and Eliminate Your Repetitive Work Activities With IBM RPA” goes live at 11 AM ET. The host and chief Ninja is Bob Spory, IBM DBA’s North American Technical...


Blog Entry
Poor Multi-Lingual Support Still Limits the Spread of Chatbots

A few years back, experts predicted that chatbots would become a widespread all-purpose customer service tool in every industry. They have since become widespread. But all-purpose? Not so much. As it turned out, the AI and NLP technology that powered early chatbots weren't as mature as...


Blog Entry
How to use the IBM License Metric Tool (ILMT) Chat-bot to get Expected Answer

Recently most of our products have introduced chat-bot functionality to enable customer quick access to product’s knowledge which keeps enablement and support documents. The document base is huge, so we leverage Watson technology to help customers find interesting materials in quick manner in a...


Library Entry
IBM Robotic Process Automation with Automation Anywhere

IBM Robotic Process Automation with Automation Anywhere is a relatively new offering from IBM Digital Business Automation (DBA). Robotic Process Automation (RPA) uses software robots (or bots) to automate activities that are performed by people, so that they can focus on higher value...


Library Entry
Overview of RPA and Blue Prism Integration

By integrating IBM Business Automation Workflow and RPA, enterprises can address their business requirements by leveraging people, systems, content and bots in end-to-end workflows. IBM Business Automation Workflow (BAW) traditionally relies on APIs to integrate services and systems. However,...


Blog Entry
Pay Attention with Process Mining!

In conversation the other day, a colleague suggested that I “pay attention to what I’m paying attention to.” Not only is it difficult to come up with better advice, but it is the perfect introduction to talk about process mining, which is a process for paying attention to your processes. ...

DAVID Jenness's profile image

Blog Entry
Automation Idol - Who Will Win The AIIM-IBM Virtual Event on February 24?

In 2020, the two AIIM-IBM Virtual Events were a real bright spot for showcasing what IBM and its Clients and Business Partners are doing to expand the possibilities for AI-powered Business Automation. With four hours to work with, we found new ways to make it fun and engaging and not all about...

DAVID Jenness's profile image

Blog Entry
IBM RPA with WDG Update Webinar for EMEA Business Partners on Tuesday, January 12

If you have attended one of the RPA with WDG virtual technical workshops delivered for EMEA Business Partners last autumn, I want to make you aware of an upcoming 1 hour webinar. Since our hands-on workshops, the product has continuously evolved, with several completely new technical and...

Reinhold ENGELBRECHT's profile image

Blog Entry
Best of 2020: New DBA Product Releases

Say what you will about 2020, but a serious amount of software development work got accomplished by IBM Development labs and many new Digital Business Automation offerings were announced and demonstrated. The DBA portfolio has both a platform development strategy, for capabilities that can be...

DAVID Jenness's profile image

Blog Entry
Concurrent Bot Execution

One of the most exiting capabilities that we have in IBM RPA (WDG Automation) is the capability to run concurrent bot executions within one runtime environment. This can significantly reduce the total cost of your RPA deployment since you do not need to reserve many Windows computers / virtual...

Jukka Juselius's profile image