BPM, Workflow, and Case

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Absense and Substitute User for Case Tasks

  • 1.  Absense and Substitute User for Case Tasks

    Posted 5 days ago
    Hi,

    For BPM/BAW Advanced, there is a feature where we can set if the user is absent and who will be the substitute user to take over the workload.
    Reference link: https://www.ibm.com/docs/en/baw/20.x?topic=assignments-specifying-absence-settings

    Is there a similar feature for Case tasks (preferably also present in CP4BA)?
    Where we can specify if the user is absent and a substitute user to take over the work?

    Thanks!

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    Soham More
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