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 Why happens ITM(Tivoli Monitoring) KCIIN2034E Error Message ?

Ken Iida's profile image
Ken Iida posted Mon March 10, 2025 12:41 AM

The Linux OS Agent fails with a field separator KCIIN2034E error message

Regarding the problem with the above link, it has started to occur sporadically on our site. We haven't done anything in particular, such as changing any settings or applying any fixes, so why is this happening? It says, "This is usually caused by a corrupt config file." ,  but why does the config file get corrupted? Could there be some kind of bug?

Bart Bogaerts's profile image
Bart Bogaerts

Hi Ken,

As far as i'm aware, this is no bug.

This can happen for multiple reasons: you ran 'itmcmd config' and the Putty session got interrupted for whatever reason, you are updating the config files using multiple ways (itmcmd config, via TEPS, manually, ...) at the same time, you are entering some unexpected characters (like a backspace) in the 'itmcmd config' prompts, or you have some codepage that is not supported.

I suggest you raise a support case to get this investigated.