AIOps

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  • 1.  netcool/omnibus, problems starting ObjectServer

    Posted Wed May 17, 2023 04:51 PM
    We installed (CentOS 8) IBM Tivoli/OMNIbus Version 8.1.0.22
    After install and configuring, we tried to start the Objectserver
     
    #
    # 10_PA is the name of the ObjectServer
    $NCHOME/omnibus/bin/nco_pad -name 10_PA -messagelevel debug   
     
     
    The log file shows the following error:
    ..
    May 17 13:48:42 2023: 10_PA: Fatal Server Error: 16013/20/0: Servername '10_PA' in Interfaces-Datei nicht gefunden
    .
    May 17 13:48:42 2023: 16331 - Recursive Calls to srv__seterr().
    2023-05-17T13:48:42: Error: Failed to run server 10_PA.
    2023-05-17T13:48:42: Debug: Cleaning up before exiting PAD.
    2023-05-17T13:48:42: Information: Server 10_PA has completed its shutdown.
    ..
     
     
    But all the following files, contains '10_PA' as a Servername:
     
    $NCHOME/etc/omni.dat
    $NCHOME/omnibus/etc/nco_pa.conf
    $NCHOME/etc/interfaces.linux2s390 
     
     
    Any idea, were the problem is?


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    Dieter Mattern
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  • 2.  RE: netcool/omnibus, problems starting ObjectServer

    Posted Thu May 18, 2023 09:51 AM

    Can the server resolve the hostname 10_PA? 



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    Darren Cacy
    Hybrid Cloud Specialist, and all around good guy
    IBM
    KS
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  • 3.  RE: netcool/omnibus, problems starting ObjectServer

    Posted Thu May 18, 2023 09:51 AM

    Hi Dieter, 

    Please check the documentation here : https://www.ibm.com/docs/en/netcoolomnibus/8.1?topic=communications-generating-interfaces-file-multiple-platforms-unix-only

    Please run the command $NCHOME/bin/nco_igen  which will correctly build the interfaces file.  The file $NCHOME/etc/interfaces.linux2s390  is for  linux2s390 and not for Linux running on x86. 

    Best regards

    Dominic 






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    Dominic Heade
    IBM
    London
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  • 4.  RE: netcool/omnibus, problems starting ObjectServer

    IBM TechXchange Speaker
    Posted Fri May 19, 2023 01:40 AM

    Hi Dieter,

    I believe the problem is the "10_PA". Such names (for PA; Gateways, ObjectServers) must not start with an integer.
    https://www.ibm.com/docs/en/netcoolomnibus/8.1?topic=system-configuring-server-communication-information-process-agents

    Good luck,
    Michael



    ------------------------------
    Michael Troitzsch
    Solution Architect
    DICOS GmbH
    Darmstadt
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  • 5.  RE: netcool/omnibus, problems starting ObjectServer

    Posted Tue May 23, 2023 07:11 AM

    Hi Michael,

    you are right, such names (for PA; Gateways, ObjectServers) must not start with an integer. Changing "10_PA" to "core_10_PA" I was able to start the server.

    Thanks for your hint
    Dieter



    ------------------------------
    Dieter Mattern
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