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Keith Posner is an UX researcher working with IBM Automation. And one of his jobs is to work with customers and partners to understand their perspective on the product.
“Are you interested in helping to shape evolution of the ***** suite as an integral part of IBM’s ***** solution? Join us as part of our sponsor user program! Start by completing a survey. The result will help feed into the plan to create a cohesive platform, bringing together the heritage of different functions based on disparate sets of capabilities and components from across the complete Netcool suite. We would really value your point of view on the relative priority of different capabilities.”