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When a component in the application end-to-end workflow becomes unavailable causing impact to internal users or external clients, the clock starts ticking, and customer satisfaction can be significantly impacted. Market research firm Aberdeen pegs an outage at about $260,000/hour. And many businesses are ill-equipped to resolve such outages promptly.
But there’s some good news for frustrated CIOs. Market intelligence firm IDC predicts that, by 2024, enterprises that are powered by AI will be able to respond to customers, competitors, regulators, and partners 50% faster than those that are not using AI.What can Watson AIOps do for you -> https://www.ibm.com/blogs/watson/2020/05/revolutionize-it-operations-with-watson-aiops/
By
Veeramani Nambi
posted