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WAIOps v3.3 - Part 12 : Inferencing - View Results

By Jeya Gandhi Rajan M posted Fri May 06, 2022 12:27 PM

  

This article explains in details about the Story in Slack and WebConsole based on the Log Amomaly Detection in Watson AIOps.

The article is based on the the following

  • RedHat OpenShift 4.8 on IBM Cloud (ROKS)
  • Watson AI-Ops 3.3.0

1. Slack Story

Slack story shows the incident details to SRE.

  1. Slack story for this probelm

Slack Story Slack Story Slack Story Slack Story

  1. Click on View Alerts to see the alerts.

Slack Story

  1. Click on Show More to see the alerts.

Slack Story

  1. Click on Preview Logs to see the logs.

Slack Story

  1. You can see the error logs.

Slack Story

2. ServiceNow Incident

An incident get created in ServiceNow as well.

  1. Click on Incident Id to see the incident details in ServiceNow.

Slack Story

  1. You can see the incident in ServiceNow.

Slack Story

3. Recommented Actions

The best recommented actions are displayed from the ServiceNow.

  1. Click on Recommneted actions link to see the incident details in ServiceNow.

Slack Story

  1. The past ticket in ServiceNow is displayed.

Slack Story

4. Story Viewer

4.1. Stories and alerts

This section shows all the stories and alerts available in the system.

Slack Story

Story Viewer

4.2. Story Details

The story can be opened through the Slack as well.

  1. Click on Story title link to see the story/incident details in web console.

Slack Story

4.2.1. Story

  1. Story Viewer shows story and its events in web.

Slack Story

4.2.2. Alerts

  1. Click on Alerts to see all the alerts belong to this story.

Story Viewer

  1. Choose any of the alerts and it shows alert details.

  2. Click on Topology to see Topology correlation.

Story Viewer

  1. Topology correlation is displayed

Story Viewer

4.2.3. Topology

  1. Click on Topology tab to see Topology.

Story Viewer


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#humio
#chatops
#slack
#incident
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