Instana

WAIOps Demo with Instana and iLender App : 3 - Data and Tool Integrations

By Jeya Gandhi Rajan M posted Tue September 21, 2021 05:48 AM

  

This article explains about integrations of the below tools with Watson AIOps for the Watson AIOps demo setup with Instana and iLender App.

  • Humio (log)
  • Kafka (Event Manager)
  • ServiceNow (Incidents)
  • Slack (Story)

The article is based on the the following.

  • RedHat OpenShift 4.6.x / 4.7.x on IBM Cloud (ROKS)
  • Watson AIOps 3.1.x

Humio

The logging system Humio to be integrated with Watson AIOps.

Enter the below field values

The detailed explanation is available in https://github.com/ibm-gsi-ecosystem/watson-ai-ops-310-guide/tree/main/300-aiops-initial-configuration/10-setup-humio-Integration

Kafka

By default the Event manager is integrated with Watson AIOps as below.

ServiceNow

The tickets/incidents system ServiceNow to be integrated with Watson AIOps.

Enter the below field values

- Name 
- URL
    Sample value : https://dev-11111.service-now.com

- UserID
- Password

- Data flow - on
- Historical Data for initial AI Training
- Start date (2 years old)
- End date (current date)

The detailed explanation is available in https://github.com/ibm-gsi-ecosystem/watson-ai-ops-310-guide/tree/main/300-aiops-initial-configuration/11-setup-servicenow-integration

Slack

Watson AIOps creates incident as a story in chatops such as Slack or Teams. The below screenshot shows the slack integration with Watson AIOps.

The detailed explanation is available in https://github.com/ibm-gsi-ecosystem/watson-ai-ops-310-guide/tree/main/300-aiops-initial-configuration/13-slack-account-creation-and-integration

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Next: App and AI Model Management and Training

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Released by :

  • Jeya Gandhi Rajan M
  • Vijaya Bhaskar R Siddareddi
  • Vijay Sukthankar (Squad Leader)

Hybrid-Cloud Squad, GSI Labs

#ibmautomation

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