This article explains about configuring Watson AIOps roles to the ServiceNow users.
Watson AIOps creates Incidents in ServiceNow. In Order to communicate from Watson AIOps to ServiceNow, there is an integration entry created at Watson AIOps by specifying the ServiceNow user. This user should have below roles to create incidents in ServiceNow.
This article explains about how to assign these roles to ServiceNow user.
You should get the below roles displayed in the list box.