How to Install and Configure Monitoring Agent for Microsoft Exchange Server Connected to Monitoring 8

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How to Install and Configure Monitoring Agent for Microsoft Exchange Server Connected to Monitoring 8

By IMWUC Community Team posted Wed June 20, 2018 06:49 PM

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by Gregor Kovacic

In this blog I will show how to install and configure Exchange agent delivered in APM agents 8.1.3 bundle. Before you can install agents, you must configure the downloaded agent installation images for communication with the Performance Management server. You can pre-configure installation image two ways:

Run make_configuration_packages on the system where the Performance Management server is installed. The script creates a configuration package TAR file and .zip file with information that the installer and agents need for communications with the server.
Run configure_agent_images on the system where the Performance Management server is installed. The script applies information from the configuration package to the image files that you downloaded for installation.

For complete steps visit below page:

https://www.ibm.com/support/knowledgecenter/SSHLNR_8.1.3/com.ibm.pm.doc/install/install_agent_preconfig.htm

After moving ipm_monitoring_agents_win_8.1.3.zip to my Exchange server I had to Extract the content. I have extracted files under C:\Users\Administrator\Downloads\ipm_monitoring_agents_win_8.1.3\APM_Agent_Install_8.1.3 and start installation using installAPMAgents.bat

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######################################## Complete installation steps - START ######################################

C:\Users\Administrator\Downloads\ipm_monitoring_agents_win_8.1.3\APM_Agent_Install_8.1.3>installAPMAgents.bat
The following products are available for installation:

    1) Monitoring Agent for Windows OS
    2) Monitoring Agent for MySQL
    3) Response Time Monitoring Agent
    4) Monitoring Agent for Oracle Database
    5) Monitoring Agent for WebLogic
    6) Monitoring Agent for VMware VI
    7) Monitoring Agent for DB2
    8) Monitoring Agent for WebSphere Applications
    9) Monitoring Agent for Cisco UCS
    10) Monitoring Agent for Microsoft Hyper-V Server
    11) Monitoring Agent for Microsoft IIS
    12) Monitoring Agent for Microsoft SQL Server
    13) Monitoring Agent for Active Directory
    14) Monitoring Agent for Microsoft .NET
    15) Monitoring Agent for Microsoft Exchange Server
    16) Monitoring Agent for Microsoft Cluster Server
    17) Monitoring Agent for MS SharePoint Server
    18) Monitoring Agent for Microsoft Lync Server
    19) all of the above

Type the numbers that correspond to the products that you want to install. Type "q" to quit selection.
If you enter more than one number, separate the numbers by a space or comma.

Type your selections here (For example: 1,2): 15

The following agents will be installed:

Monitoring Agent for Microsoft Exchange Server

Are your selections correct [ 1-Yes, 2-No; default is "1" ]?

Specify the installation directory. [Default is C:\IBM\APM] :

The agents will be in installed in C:\IBM\APM.

Do you accept the license agreement(s) found in the directory C:\Users\Administrator\Downloads\ipm_monitoring_agents_win_8.1.3\APM_Agent_Install_8.1.3\licenses?

Please enter [ 1-to accept the agreement, 2-to decline the agreement ] : 1

User has accepted the license agreement(s).

Monitoring Agent for Microsoft Exchange Server will be installed.

Installing Monitoring Agent for Microsoft Exchange Server...

The Prerequisite Scanner will be used to check the system.
Preparing the Prerequisite Scanner to run.
Setting Prerequisite Scanner output directory to user defined directory: C:\IBM\APM\InstallITM\prereqscan\20170316_115734\

IBM Prerequisite Scanner
    Version:   1.2.0.17
    Build:     20150827
    OS name:   Windows Server 2012 R2 Standard
    User name: Administrator

Machine Information
    Machine name:      W2012TEMS
    Serial number:     VMware-42 3f 81 cf 5e a7 41 be-5e a4 bf 26 0b f6 86 69
    OS serial number: 00252-70000-00000-AA535

Scenario: Prerequisite Scan

KEX - KEX [version 06310900]:
KIN - KIN [version 08130000]:
KGL - KGL [version 06351100]:
KGS - KGS [version 08005056]:

Overall result: PASS

Detailed results are also available in: C:\IBM\APM\InstallITM\prereqscan\20170316_115734\result.txt
Installation destination path: C:\IBM\APM
Installing core framework...
Installing Monitoring Agent for Microsoft Exchange Server...

MS Exchange Agent configuration requires a response file. A sample response file is provided at C:\IBM\APM\samples\msex_silent_config.txt
Agent installation completed. Configure the agent with the 'msexch-agent.bat config' command.
End running cmd /c "C:\IBM\APM\logs\install_agent_EX.bat"

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The following agents were installed successfully into the C:\IBM\APM directory:

Monitoring Agent for Microsoft Exchange Server

    Agent status:
    Agent is running. Process ID is 0008976
    Server connection status: Unknown
    For more information, see the following file: C:\IBM\APM\TMAITM6_x64\logs\EX_*ServerConnectionStatus.txt

The installation log file is C:\IBM\APM\logs\IM_Agents_install.log.

To configure your agents, use the following detailed instructions:

For Performance Management on Cloud:
http://ibm.biz/kc-ipmcloud-configagent

For Performance Management (on premises):
http://ibm.biz/kc-ipm-configagent

As part of the configuration instructions, you will use the following commands to configure and manage each installed agent:
Monitoring Agent for Microsoft Exchange Server C:\IBM\APM\bin\msexch-agent.bat config or start or stop or status or uninstall

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C:\Users\Administrator\Downloads\ipm_monitoring_agents_win_8.1.3\APM_Agent_Install_8.1.3>

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######################################## Complete installation steps - END #######################################

When agent is installed you must configure agent Startup user. Agent must be started with same account as will be later also configured in agent configuration window. Follow steps mentioned on below Technote how to configure Startup user correctly:

https://www-304.ibm.com/support/docview.wss?uid=swg21495691

When this is done you can start Reconfiguration as shown below. On following link you will find all needed information related to agent configuration:

https://www.ibm.com/support/knowledgecenter/SSHLNR_8.1.3/com.ibm.pm.doc/install/exchange_agent_config.htm