watsonx Assistant

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  • 1.  Watson assistant outbound calls

    Posted Mon January 04, 2021 10:21 AM

    Hi!

    I'm trying to make outbounds calls using twilio (inbound calls are just fine)

    At first i was using voice agent and placing calls using the rest api, the call itself was successful, but watson never executed the conversation_starts node in my dialog (and of course neither the welcome one).

    So i switched to phone integration.
    Now i can place inbound calls, but... how do i place outbound calls?

    Is there any rest api i could call to do so?

    Thank you for your help!


    #WatsonAssistant


  • 2.  RE: Watson assistant outbound calls

    Posted Mon February 08, 2021 10:24 AM
    The phone integration does not currently support outbound calling. For more information, see https://cloud.ibm.com/docs/assistant?topic=assistant-deploy-phone.

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    Michelle Miller
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  • 3.  RE: Watson assistant outbound calls

    Posted Mon August 16, 2021 09:00 AM
    Is this still the case?  When I access the link, I am getting: 
    Sorry, this content isn't available.
    It seems we can't find what you're looking for.


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    Amanda Ferguson
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  • 4.  RE: Watson assistant outbound calls

    Posted Mon August 16, 2021 09:26 AM
    That link had a period on the end of it.  Try this link: https://cloud.ibm.com/docs/assistant?topic=assistant-deploy-phone

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    Daniel Toczala
    Community Leader and Customer Success Manager - Watson
    dtoczala@us.ibm.com
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