watsonx Assistant

Hi All!

I have integrated WA with my Assistant chatbot via Twilio and also a search skill developed via Watson Discovery. My problem is with the quantity of messages generated and sent by the search skill. 
I found an option to restrict the number of responses and it is working perfectly in the web hosted chatbot (screenshot attached) but it is not working in the WA chat (screenshot attached). Does anyone have an idea what the problem might be and how to solve it?

Thanks!

https://www.ibm.com/support/knowledgecenter/SS7P7S_vehicles/watson-assistant-solutions/slack/about_slackbot.html

Here, you can access information on how to get started with WA and your Slack Bot to chat with WA.
You can also find information on cloning your Slack Bot repository to work with in GIT.  There are guidelines on setting the proper parameters/configurations in working with WA and Slack Bot.  Good-luck!

I truly hope this helps.

Yvonne

Hi All!

I have integrated WA with my Assistant chatbot via Twilio and also a search skill developed via Watson Discovery. My problem is with the quantity of messages generated and sent by the search skill. 
I found an option to restrict the number of responses and it is working perfectly in the web hosted chatbot (screenshot attached) but it is not working in the WA chat (screenshot attached). Does anyone have an idea what the problem might be and how to solve it?

Thanks!

https://www.ibm.com/support/knowledgecenter/SS7P7S_vehicles/watson-assistant-solutions/slack/about_slackbot.html

Here, you can access information on how to get started with WA and your Slack Bot to chat with WA.
You can also find information on cloning your Slack Bot repository to work with in GIT.  There are guidelines on setting the proper parameters/configurations in working with WA and Slack Bot.  Good-luck!

I truly hope this helps.

Yvonne

Hi All!

I have integrated WA with my Assistant chatbot via Twilio and also a search skill developed via Watson Discovery. My problem is with the quantity of messages generated and sent by the search skill. 
I found an option to restrict the number of responses and it is working perfectly in the web hosted chatbot (screenshot attached) but it is not working in the WA chat (screenshot attached). Does anyone have an idea what the problem might be and how to solve it?

Thanks!

https://www.ibm.com/support/knowledgecenter/SS7P7S_vehicles/watson-assistant-solutions/slack/about_slackbot.html

Here, you can access information on how to get started with WA and your Slack Bot to chat with WA.
You can also find information on cloning your Slack Bot repository to work with in GIT.  There are guidelines on setting the proper parameters/configurations in working with WA and Slack Bot.  Good-luck!

I truly hope this helps.

Yvonne

Hi All!

I have integrated WA with my Assistant chatbot via Twilio and also a search skill developed via Watson Discovery. My problem is with the quantity of messages generated and sent by the search skill. 
I found an option to restrict the number of responses and it is working perfectly in the web hosted chatbot (screenshot attached) but it is not working in the WA chat (screenshot attached). Does anyone have an idea what the problem might be and how to solve it?

Thanks!

https://www.ibm.com/support/knowledgecenter/SS7P7S_vehicles/watson-assistant-solutions/slack/about_slackbot.html

Here, you can access information on how to get started with WA and your Slack Bot to chat with WA.
You can also find information on cloning your Slack Bot repository to work with in GIT.  There are guidelines on setting the proper parameters/configurations in working with WA and Slack Bot.  Good-luck!

I truly hope this helps.

Yvonne

Hi All!

I have integrated WA with my Assistant chatbot via Twilio and also a search skill developed via Watson Discovery. My problem is with the quantity of messages generated and sent by the search skill. 
I found an option to restrict the number of responses and it is working perfectly in the web hosted chatbot (screenshot attached) but it is not working in the WA chat (screenshot attached). Does anyone have an idea what the problem might be and how to solve it?

Thanks!

Hi Yvonne,
I'm not sure who from IBM is stating that we feel that Watson Assistant should always be deployed on Slack. From a Product Management point of view for Assistant, we believe you should be deploying your Assistant on whatever channels your customers want to chat on. Most commonly this is going to be your website, or over the phone, but also includes messaging channels like WhatsApp, Slack, or Facebook, but should not be limited to any one. Assistant should help your customers wherever its most convenient. 

In addition, the knowledge center article was very well written, but unfortunately its a bit out of date. Thanks for sharing it and I'll work on getting it updated. We now have a built in, simple to deploy Slack integration (as well as a few other channels including WhatsApp) that we now host and maintain and manage for you. You simply get your Slack credentials and copy/paste them into your Assistant integrations tab, and the rest just works. Its much more streamlined than building and maintaining your own integration even with sample Github code.

https://www.ibm.com/support/knowledgecenter/SS7P7S_vehicles/watson-assistant-solutions/slack/about_slackbot.html

Here, you can access information on how to get started with WA and your Slack Bot to chat with WA.
You can also find information on cloning your Slack Bot repository to work with in GIT.  There are guidelines on setting the proper parameters/configurations in working with WA and Slack Bot.  Good-luck!

I truly hope this helps.

Yvonne

Hi All!

I have integrated WA with my Assistant chatbot via Twilio and also a search skill developed via Watson Discovery. My problem is with the quantity of messages generated and sent by the search skill. 
I found an option to restrict the number of responses and it is working perfectly in the web hosted chatbot (screenshot attached) but it is not working in the WA chat (screenshot attached). Does anyone have an idea what the problem might be and how to solve it?

Thanks!

Hi All!

I have integrated WA with my Assistant chatbot via Twilio and also a search skill developed via Watson Discovery. My problem is with the quantity of messages generated and sent by the search skill. 
I found an option to restrict the number of responses and it is working perfectly in the web hosted chatbot (screenshot attached) but it is not working in the WA chat (screenshot attached). Does anyone have an idea what the problem might be and how to solve it?

Thanks!

Hi Rohaan,

Thanks for reporting the problem, we are working on a fix. Due to end of year, you should expect the fix available on the first update in 2021! :) 

Hi All!

I have integrated WA with my Assistant chatbot via Twilio and also a search skill developed via Watson Discovery. My problem is with the quantity of messages generated and sent by the search skill. 
I found an option to restrict the number of responses and it is working perfectly in the web hosted chatbot (screenshot attached) but it is not working in the WA chat (screenshot attached). Does anyone have an idea what the problem might be and how to solve it?

Thanks!